AI helps write emails and manage customers! OKKI AI under Alibaba International Station is launched

Another AI tool for foreign trade people! It can help you write emails to foreigners and manage and analyze hundreds of customers with one click ! Reporters learned that the foreign trade SaaS tool OKKI will officially launch the AI ​​version on December 1. OKKI AI is open to all companies in the industry, focusing on two core capabilities: customer management and decision support . Internal test data shows that the response rate of promotional emails polished with the help of OKKI AI can be increased by 32.12% after being sent to overseas customers .

(Picture: OKKI AI letter writing function interface)

It is reported that OKKI is an enterprise SaaS tool under Alibaba International Station, open to all foreign trade companies in the industry. It is positioned as a "smart workbench for foreign trade business", which allows a foreign trade company to complete various customer management, team collaboration, data analysis and other tasks on a digital platform, greatly improving work efficiency and quality.

After the launch of OKKI AI, it is equivalent to using AI to equip each salesperson with an assistant to help expand and manage overseas customers , so that every small and medium-sized enterprise can hire a data analysis expert to help make decisions .

Industry insiders who participated in the internal test said: OKKI AI can free foreign trade people from daily trivial affairs, improve efficiency, better develop new customers, and improve the decision-making quality of the foreign trade team, helping foreign trade SMEs achieve business growth in the simplest way.

For example, a foreign trade salesperson from Shijiazhuang Nuanmei Technology Co., Ltd. said: "Using OKKI AI to write development letters saves my working time and improves efficiency. I have more time to analyze how to better follow up with customers and get orders, and I also have more time to search for more customers."

Specifically, foreign trade salesmen only need to enter the company name, product name, and polished content to generate high-quality customer development emails with one click . After trying it, many foreign trade salesmen feel that this is simply a "plug-in" when developing customers !

(Picture: OKKI AI development letter writing function)

At the same time, the reporter learned that some senior foreign trade salesmen in the clothing industry may have hundreds of customers who need long-term follow-up and maintenance. At this time, OKKI AI's series of customer management functions can automatically help foreign trade salesmen handle and summarize a large number of tedious and error-prone transactional tasks, while providing real-time follow-up data decision-making capabilities.

For managers of foreign trade companies, OKKI AI can help them fully understand the order follow-up of subordinates, the company's business progress, etc. For example, the distribution of customers created by the company throughout the year, the trend of changes in various types of customers, the trend of order share (total profit), early warning of suspected lost customers, identification of new strong customers, and quality inspection reports of team members can all be counted and analyzed through OKKI AI.

(Picture: OKKI AI customer analysis and customer churn warning function)

"'AI content' has become a very important indicator of a company's long-term value and competitive strength. As Xiaoman Technology's core product, OKKI AI has a simple goal, which is to make sales staff's work easier and managers' decisions more reliable." Xiaoman Technology CEO Yang Yuan revealed that as early as the end of May this year, OKKI started intelligent upgrades with the goal of allowing small and medium-sized foreign trade companies to be the first to use AI.

OKKI AI is just one part of Alibaba International Station's journey towards AI foreign trade .

Previously, Alibaba International Station has officially launched an AI "business assistant" for merchants on the Alibaba International Station platform. It is embedded in the digital foreign trade link of Alibaba International Station. Internal test data shows that it can help foreign trade merchants increase their exposure by 19%. The OKKI AI launched this time can be used not only by merchants on Alibaba International Station, but also by any merchant who wants to do foreign trade to simply start a foreign trade business.

Alibaba International Station

OKKI

AI