Parcels are frequently lost at multiple stations and shipping dates are delayed again and again. Sellers complain bitterly: It’s so frustrating!

Since the beginning of this year, sellers have not had a good day. Especially in recent times, shipping costs have skyrocketed and logistics timeliness has been greatly affected. Sellers are troubled just by the shipping process. However, what sellers did not expect is that even if the goods are shipped, they may still face a series of problems such as delays, loss, and damage . It is really too bad!

The frequency of lost items has soared, and the seller has not received compensation for more than two months.

This week, many European sellers reported that the frequency of lost items is increasing , and it is common for one or two items to be missing from a box. "The number of lost items in a week is too many to count on one hand, and this ratio is infuriating," one seller complained.

In fact, it is not only the European sellers who have been "seriously affected". Many sellers on the US site also said that "they are very anxious about the recent loss of items". The US site, which used to have a low frequency of lost items, is now unable to escape this disaster, which is really frustrating. An experienced US site seller complained that losing items has become a common occurrence recently, and he is really unaccustomed to not losing items for a day!

Losing a package is frustrating, but for sellers, what is even more disheartening is the attitude and solution of some freight forwarders. Some sellers said that after a package is lost, many freight forwarders will use the strategy of "tactical wrangling + cheating", and the final result is nothing more than three words - no compensation.

There are many sellers who have experienced the above. When talking about this issue, sellers said, " It has been delayed from the beginning of August until now, and they have been saying that they are investigating, but there has been no progress , " " I haven't received compensation for June yet, and if I wait any longer , it will be nothing," and "None of the compensation items promised before have been received, and they don't care after they got the money."

Every family has its own problems. On one hand, sellers are fighting with freight forwarders over the problem of lost items; on the other hand, the delay problem also keeps some sellers awake at night.

The shipping date was delayed again and again, and the goods for more than half a month were killed.

As August approaches , the situation of cargo ship congestion, port detention and supply delays has become increasingly severe, directly affecting sellers' peak season sales. Especially for sellers selling seasonal products, the impact of supply delays is absolutely "fatal".

One seller said that a batch of goods bound for Canada on July 29 has not yet been shipped, and the freight forwarder explained that the crew had died, which was outrageous. " First, there was the difficulty in shipping, and then there was the strike in Canada. In addition, this site has limited inventory, and it has been out of stock for a long time. It's so frustrating! " The seller complained angrily.

There is no worst, only worse. A seller of seasonal products said: " Almost all the goods shipped in August have to be delayed . Last month, the freight forwarder said that they couldn't ship because of port congestion . As a result, I asked around and found out that this was not the case. After further questioning, they changed their words and said that it was due to inspection. All the goods for more than half a month have been delayed . The situation in the peak season will only get worse! "

The peak season is approaching, and the last thing sellers want to see during the delivery process is lost items, delays, and damages, which will not only bring unnecessary troubles, but also cause huge losses. Therefore, many wise sellers have already started to purchase various cargo insurances such as delay insurance and damage insurance.

The editor learned that Huafuda has been deeply involved in the export e-commerce insurance technology service market for many years, and has currently launched goods delay liability insurance, goods damage liability insurance , and wrong goods insurance , etc. At the same time, Huafuda also provides sellers with various customized services and support based on the characteristics of cross-border e-commerce business, so that the safety of cargo transportation is fully guaranteed.

Sellers who have needs please click "Read original text" to learn about Huafuda's cargo insurance business and ensure the safety of goods throughout the journey.

logistics

Freight Forwarding

Lost Items