OCS (Overseas Courier Service; OCS Logistics (Shanghai) Co., Ltd.) was established in 1957 and has now developed into a global network system with 227 stations in 82 countries around the world. About OCS In 1985, OCS entered the Chinese market. After 30 years of development, it has developed into an international express and logistics service provider with 30 branches serving most parts of China. It has been providing customers with high-quality and considerate services for a long time. In March 2009, ANA (All Nippon Airways) invested in OCS, and OCS became a member of the ANA Group. The new OCS was born. In the industry, OCS has accumulated and accumulated more than 50 years of experience in international express and logistics services. Through the integrated business operation with ANA, the new OCS will provide customers with safer, faster and more stable global express and logistics services. Product Introduction 1. International Express Documents We deliver various business letters, settlement documents, blueprints, bids, contract letters and other documents to you as soon as possible, extending your desk infinitely. 2. International express parcels We can deliver your promotional materials, samples, spare parts, e-commerce and other goods to the designated location accurately and quickly, providing you with convenient "door-to-door" express delivery services. 3. International express freight to be paid on delivery In order to meet customers' needs for different trade settlement methods, OCS provides "International Express Freight Collect Service" in some countries and regions, paid by the recipient. 4. International customized air transport service Based on OCS's reliable global network, powerful tracking and query system and ANA's rich route resources, we provide you with flexible, efficient and economical international customized air transport services, and do our best to bring convenience and speed to your work and life. 5. "One-stop" integrated logistics and value-added services We provide exclusive one-stop integrated logistics solutions and corresponding value-added services based on your unique needs, making your supply chain more competitive and providing strong support for your business. Payment Methods OCS Logistics (Shanghai) Co., Ltd. (OCS) customers have three payment methods, namely: cash payment, monthly settlement after accounting, and consignee payment, which are briefly introduced as follows: 1. Accounting: If you are a contracted customer of OCS, OCS will assign you a special account number. When you need to send a package, you only need to notify OCS and a delivery person will come to pick it up. You do not need to go through the cumbersome financial process every time you send a package. You can settle it once a month. 2. Cash: If you ship a small amount of items, you can consider using this method, that is, you pay the freight when you hand over the items to be shipped to the OCS business point. 3. Cash on delivery: If you are a contracted customer of OCS and have agreed with the consignee that the consignee will pay the freight, you only need to hand over the goods to OCS. Of course, you must promise that if the consignee refuses to pay, you will pay the fee. FAQ Q: When will my express delivery arrive? A: The OCS tracking page provides you with the latest information about the location of your shipment. If you require special delivery services, please call our customer service department. Q: What payment methods can I use when settling with OCS? A: We encourage customers who frequently use OCS services to open an OCS fixed account. This will provide you with negotiated prices, thereby saving costs, and you can also enjoy our monthly settlement service, saving your valuable time. Customers who occasionally send parcels can pay by check or cash. Q: What should I do if the item shipped by OCS does not arrive or is damaged? A: If the item you are shipping does not arrive or is damaged, please contact our customer service department as soon as possible and provide the waybill number. We will find a proper solution for your shipment as soon as possible. Please note that damage to items during transit is usually caused by improper packaging. Please review our packaging recommendations to learn how to minimize the risk of your shipment. Q: How is the weight of the goods calculated? A: The minimum unit of measurement for cargo weight is 0.5Kg. If the decimal is less than 0.5Kg, it will be calculated as 0.5Kg, such as: 26.2Kg will be calculated as 26.5Kg. In addition, according to the regulations of IATA (International Air Transport Association), when the actual weight of the cargo is lower than the volume weight, it will be priced according to the volume weight. Q: I plan to purchase certain goods from an overseas supplier and have them shipped by OCS. Do I need to pay import taxes for these products? A: You will need to negotiate with the supplier about the import tax. This depends on the type of goods you purchase, the value of the goods, how the supplier marks the goods for customs clearance, and the country you are importing the goods into. If customs levies a fee, OCS will pay the fee first, but OCS will notify you to This fee is payable regardless of whether you accept delivery of the item. |
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