Cainiao: This year's Double 11 logistics speed is faster, and the first-day order delivery rate increased by 50% year-on-year

November 11 is the day of Double 11. The reporter learned from Cainiao that with the increase in orders, the overall logistics of this year's Double 11, both internationally and domestically, has faster delivery time and better service than the same period last year, which is reflected in the continued online services such as door-to-door delivery, large-item delivery, half-day delivery, next-day delivery and international 5-day delivery. Among them, the first wave of Double 11 , that is, the first day of orders from 20:00 on October 31 to 24:00 on November 1, the next-day delivery rate fulfilled by Cainiao warehouse and distribution increased by 50% compared with the same period last year.

Some industry insiders believe that this Double 11, logistics companies represented by Cainiao have accelerated their transformation towards high-quality development, demonstrating faster speed, better quality, lower cost, greener carbon reduction and recycling, as well as international trends.

At 20:00 on October 31, the first wave of Double 11 sales officially started. Within an hour, consumers across the country received parcels delivered by Cainiao Express. The extraordinary speed made many consumers show off their parcels on social media, and even began to "compete" with each other to see who was the first to receive the parcel.

Cainiao Warehouse and Cainiao Express, the integrated warehouse and distribution supply chain model, is the key to speeding up domestic logistics this year. Through intelligent prediction, the goods in the warehouse are pre-packed and sent to city warehouses and express delivery outlets in advance, allowing the packages to run faster. Taking the beauty and health industry of Cainiao Supply Chain as an example, millions of items were pre-packed in advance. On the first day of the promotion, 80% of the orders were shipped on the same day.

Buying large home furnishings and large appliances requires not only speed, but also the ability to deliver new items on time as agreed, pick up old items, and install them all at once. During the first wave of the Double 11 promotion, from 20:00 on October 31 to 24:00 on November 3, Cainiao's integrated service of delivering, disassembling, picking up, and installing large home appliances did not go offline, and the on-time delivery rate of large home appliances exceeded 98%. In addition, this year, large furniture also achieved commodity sinking for the first time. Take Xilinmen mattresses as an example. Before the promotion, a batch of mattresses changed the previous link from Cainiao's Shaoxing Zhuji warehouse to various cities in East China, and were directly delivered to warehouses in cities such as Shanghai, Hangzhou and Nanjing. This not only saved the cost of transit, but also because the goods were shipped nearby, the signing time was at least one day earlier, allowing merchants to reduce costs and increase efficiency. In Shanghai, the signing rate of Xilinmen mattresses on the next day is much higher than the average level of the large home improvement industry.

This Double 11, not only the logistics is fast and the experience is good, but also consumers are more enthusiastic about recycling. This year is the seventh consecutive year that Cainiao has launched express packaging recycling. Consumers can participate in express packaging recycling at Cainiao stations across the country and receive recycling money in the "Cainiao Recycling" function on the Cainiao APP. As of 10:00 on November 11, consumers have recycled express packaging, old clothes, old shoes, etc. through Cainiao more than one million times, and the green recycling atmosphere in the whole society is even stronger.

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Double Eleven