What is Dehengshun Supply Chain? Dehengshun Supply Chain Review, Features

Dehengshun Supply Chain is a company dedicated to logistics between China and Brazil, providing professional comprehensive logistics services for cross-border e-commerce companies, companies and foreign trade factories in the supply chain.

Company Business

1. China-Brazil logistics dedicated line service

• Brazil Post Line
• DDP Channel
• BR1 channel for small orders
• BR1 channel for large orders
• Shipping

2. Warehousing services

• Storage Services in Brazil
• Storage services in Shenzhen, China

3. Commercial services

• Purchasing and reselling goods
• Cargo analysis and inspection
• Factory Inspection Control Agent
• Product Certification

FAQ

Q: What is the shipping cost and arrival time in Brazil?

BR1 express provides a variety of logistics services, each service has a different price standard, for more details, please consult the company's staff. Usually, the delivery time for logistics is 15 to 20 days.

Q: How do I pay for the customs entry fee? Is it created by the customer, or does the company provide this service?

Our company can help our customers pay any customs fees and shipping costs. If customers need to pay customs fees by themselves, they can consult our other branches, postal companies or air and sea freight services.

Q: What documents are required to send an order?

We have the necessary certificates and licenses to import products from abroad, and we also have employees in Brazil who are responsible for placing labels and stamps once they arrive in the country. After that, the product is sent to the recipient. The following details are required for the product: content, type of box, product name, material, reason for sending to the recipient, basic code of the company, dimensions of the package, etc.

Q: How many planes and ships do you deliver every week? How long does it take to get to Brazil?

The company has at least two flights a week to Sao Paulo, which takes about 15 to 20 days. The number of ships depends on the amount of cargo, which takes about 30 to 40 days.

Q: What should I do if the product is lost or the time in customs is extended without customs permission?

If the goods are lost, the company will compensate according to the value of the goods. You can consult the company staff for the specific compensation amount.

Q: How to obtain customs approval and how to avoid the risk of being denied entry?

Obtain the documents required by customs, declare the price of goods truthfully, and avoid sending items prohibited in Brazil. If the product is lost, forgotten, stolen, etc., the company will try to compensate the customer in RMB or US dollars.

If the product is already in the hands of the Post Office and you experience a problem, we will contact that company and try to find a solution as quickly as possible.

Q: If the product is already in SP's warehouse, but the market no longer needs the product or it is not selling, can I return it?

Customs fees in Brazil are constantly changing and expensive, and the return process is very bureaucratic and slow.

We advise our clients to check the market conditions and analyze the amount required to conduct business before purchasing any product. We also advise our clients not to decide to purchase a large amount of products to avoid losses in the market, but they can choose to purchase a small portion of the product first.