Xiamen Shuangma Network Technology Co., Ltd. was founded in 2019. The founding team has rich experience in e-commerce management and ERP system services, and its core technical personnel come from major technology companies such as Huawei and Alibaba Cloud. About Xiamen Shuangma Network Technology Co., Ltd. After 5 years of development and 3 years of intensive cultivation, Xiamen Shuangma Network Technology Co., Ltd. has quickly gained market recognition and unanimous praise from industry customers for its excellent products and high-quality service capabilities. Core Technology - Website management
- Safety protection
- Overseas forwarding
- Order Management
- Precise screening
- Logistics Management
- Procurement Management
- Financial Management
- Warehouse Management
Xiamen Shuangma Network Technology Co., Ltd. Technical Advantages 1. Super performance - Supports processing of millions of orders per day
- Support high concurrent requests
2. Ultra-high stability - The entire system is deployed on Alibaba Cloud
- Real-time backup, safe and stable
3. Huge investment of resources - Alibaba Cloud Key Partners
- Have a large technical support team
Customer coverage area Xiamen/ Quanzhou/ Fuzhou/ Putian/ Xi'an/ Nanchang/ Shenzhen With Xiamen headquarters as the service center, it has radiated to customers in other regions and is gradually covering the whole country. Applicable countries and regions - Southeast Asia: Singapore, Thailand, Philippines, Malaysia, Indonesia
- Taiwan, China, Hong Kong, China
- South Korea, Japan
Advantages 1. Safe and reliable - Strict data security control system
- Regularly detect vulnerabilities and upgrade security protection
- The cooperative software security partner is a security expert specially appointed by the Public Security Department of Jiangxi Province
2. Product expertise - Professional and dedicated service for cross-border COD enterprises
- Achieve continuous and imperceptible upgrades
- Let users always enjoy the latest products and services
3. Convenient and fast - Zero threshold website construction
- Quick website construction to meet all operational needs
- Effectively improve conversion rate
4. Data support - Powerful data analysis support
- Rapid data processing and circulation improves efficiency and improves procurement efficiency and logistics timeliness
- Multi-dimensional report data support
Customer Service - Organize professional assessments every month and regularly evaluate and review customer service team members
- Organize professional training every month to continuously improve the team's professional skills
- Original customer service SAS scoring system improves team professionalism in three dimensions
(S: Professional skills A: Attitude S: Response speed) Service Guarantee - 7x13.5 hours online technical support
- Regular online live training
- Service staff 7x24 hours special service
- Online, remote and telephone multi-dimensional services
Corporate Culture Shuangma is committed to building the world's most complete COD cross-border e-commerce management system and providing comprehensive information solutions for e-commerce companies. mission Empowering cross-border enterprises with technology
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