Founded in Los Angeles in 2001 by creative designer Joan Dolan, Joe's Jean is synonymous with a casual, chic lifestyle; its products are known for their modern designs and unique fits.
About Joe's Jean
FAQ Q: Is my package insured? A: All items are insured against theft and accidental damage during transit from JOE'S to the delivery address. Once your items are delivered to the designated delivery address and signed for, they are no longer covered by insurance. If your box arrives damaged, we recommend that you refuse delivery or indicate when signing for it that you accept the damaged box. Q: Can I track my order? A: Once your order has been shipped, you will receive an email confirmation with your shipment details and UPS tracking number. If you are registered, you will be able to view and track the status of your shipment by logging in and selecting My Account, then Track/View My Orders. Q: What items are non-refundable? A: Used items with retail value, sale items, and free gifts or promotional items. |
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