Too much joy brings sorrow, sellers’ orders surge and Amazon freezes funds

For all sellers, a surge in orders is a good thing. After all, they have been preparing for this moment for a long time. Seeing the increasing number of orders is a reward for their previous efforts.

However, some sellers recently stated that although the number of orders has increased sharply, they have been targeted by Amazon, which is reviewing their accounts and freezing the funds in their accounts.

It is understood that this seller mainly does business on the Japanese site. As a small seller, the number of orders is not usually large, so he chose the self-delivery model. As a result, the number of orders suddenly increased recently, and Amazon poured cold water on him before he had time to be happy.

The email from Amazon reads: “We have noticed that your sales have increased significantly recently or your sales patterns have changed unusually. Please provide us with supporting evidence that you have enough inventory to fulfill all orders. This includes but is not limited to copies of invoices, receipts, contracts, delivery orders, or authorizations issued by your suppliers within the past 365 days.”

From this email, we can see that basically only sellers who ship their own goods will encounter this problem. After all, Amazon has a clear grasp of the inventory situation of FBA sellers.

However, for sellers who ship their own goods, this is not a big problem as long as they operate in compliance with regulations. They just need to submit the required documents, and it will not affect normal operations, and the fund freeze can be resolved quickly.

After seeing this news, many sellers said that this was a "happy" worry. After all, if the number of orders had not increased, this problem would not have occurred. However, this also meant that the store they had worked so hard to run for a long time had no results at all.

Below this post, many sellers said they had similar experiences. "I only place a few orders a day, and it was pretty stable, but now Amazon has asked for an audit and my funds have been frozen," one seller wrote.

As expected, this seller also chose the self-delivery model, but he was targeting the US market. However, according to this seller, Amazon did not give a specific reason for the fund freeze, and the situation he described was probably not due to fluctuations in order volume. Some sellers suggested filing a complaint, but the problem has not been resolved so far.

In short, whether it is FBA or FBM, I hope that PD sellers this year can encounter fewer problems and place more orders, laying a solid foundation for the performance goals in the second half of the year.

Amazon

A surge in orders

Funds Freeze