What is SentiOne? SentiOne Review, Features

SentiOne is a new generation of social listening and interaction software, and a platform dedicated to listening to social voices in Europe. The company's platform focuses on helping brands track the evaluation of their products and services on the Internet, and helping companies communicate with customers through social networks.

About SentiOne

SentiOne was co-founded in 2011 by Bartek Baziński, Michael Brzezicki and Kamil Bargiel, and is headquartered in Warsaw, Mazovia, Poland. The company's founders founded the SentiOne social listening tool while in school. With their skills in language processing, the company's platform can perform sentiment analysis in more than 20 languages, which has a great competitive advantage in the market. This means that a German company can conduct sentiment analysis tests in Spanish, and vice versa.

Main Services

1. Collect real-time comments from consumers;

2. Use popular social topics to promote online sales of brands;

3. Evaluate online marketing activities;

4. Control your brand’s online reputation;

5. Track social media KPIs and more.

Covered countries

Including Germany, Austria, Switzerland, the Netherlands, Belgium, Denmark, Sweden, Norway, Finland, Poland, Russia, Ukraine, the Czech Republic, Slovakia, Hungary and Greece.

Advantages

1. Social listening

Thanks to its wide market coverage and mature technology, the platform can monitor and analyze online brand reviews in 26 languages, including Polish, Russian, German, etc. In addition, the platform also has multiple sources of information and can quickly collect relevant information from various social media such as Facebook, Instagram, Twitter, Weibo, forums, opinion aggregators, etc.

2. In terms of investigation and analysis

The platform can directly transform the information obtained from online monitoring into interactive insights that can reflect the company's products, competition, consumers or communication situations.

3. Customer relationship management on social media

The company's Saleslift product can help companies improve customer service. In terms of information feedback, Saleslift can present posts that companies are interested in to customers within seconds of posting. In addition, Saleslift can also help companies effectively manage and archive conversation records with customers, identify sales opportunities for products or services for companies through the Internet, and create advanced user profiles.

Development History

-SentiOne was founded in 2011 by Bartek Baziński, Michael Brzezicki and Kamil Bargiel and is headquartered in Warsaw, Masovian Voivodeship, Poland.

-In November 2016, SentiOne announced that it had received US$3.5 million in financing from Venture TFI and Trigon TFI Group. The company will use the new funds to promote the platform worldwide.