What is Staples? Staples Review, Features

Staples is a world-leading office supply company founded in 1986. It currently has more than 2,000 office supply supermarkets and warehouse distribution centers around the world, with business covering more than 20 countries and regions. With the rapid development of e-commerce, Staples has also quickly launched its own online business, mainly entering the foreign online market by establishing branch stations and localized operations. Staples came to China in 2004 and later launched the Staples China official website, mainly operating more than a dozen categories of tens of thousands of office supplies such as paper, consumables, stationery, equipment, and daily necessities.

About Staples

·Founded in 1986, Staples, headquartered in Flemingham, Massachusetts, is a leading global retailer and distributor of office supplies. Staples pioneered the concept of office supply supermarkets and opened its first office supply supermarket in Brighton, Massachusetts, on May 1, 1986.

Staples provides customers with one-stop office procurement services through multiple sales channels such as store retail, catalog direct mail, contract ordering and online sales (e-commerce).

Staples China

1. Overview:

In 2004, Staples entered China, the world's most promising office supply market. In October of the same year, Staples formally formed a strategic partnership with an e-commerce company specializing in office supply sales in Shanghai and established Staples Trading Co., Ltd. Since then, Staples China headquarters has taken root in Shanghai and radiated across the country.

In China, Staples adheres to the business philosophy of "We make office procurement simpler" and enriches the service content in combination with Chinese characteristics. It has been deeply involved in the Chinese market for more than ten years, enriching its professional government and enterprise customer service experience, and creating a more efficient and convenient one-stop government and enterprise procurement platform for customers. In order to better serve the Chinese market, Staples has made comprehensive efforts from platform construction to industry planning, and positioned its new role with a new "1+4" development path - with office supplies solutions as the core, vigorously expanding corporate employee benefits, industrial products (MRO), customized products, corporate services and other businesses. With rich and professional B2B customer service experience and mature customized full-scenario procurement e-commerce solutions, it realizes joint efforts online and offline in the sales model to create a more convenient and efficient one-stop service platform for customers.

2. Advantages:

Professional customer management, increasing efficiency and reducing costs;

·High-quality customer service, customers first;

Personalized purchasing service, easy and convenient;

One-stop shopping to meet customer needs;

·Sales and service network in 31 provinces and cities;

·High-quality customer service system, professional and convenient;

·A nationwide warehousing and distribution system;

·Reliable after-sales guarantee, worry-free.

Development History

-In 1986, Staples was founded.

-In 2004, Staples entered the Chinese market.

-In 2004, Staples acquired Officenet and officially entered South America.

-In 2006, Staples came to Taiwan to provide services. With Staples' global procurement resources and "simple office procurement" business philosophy and knowledge, it quickly expanded the market and became the number one brand.

-In 2007, Staples became a Fortune Global 500 company.

-In July 2008, after acquiring Corporate Express, Staples established operations in Australia, Greece, Ireland, New Zealand and Norway.

-September 25, 2012 evening news, Staples Inc said on Tuesday that it plans to close more stores, make leadership changes, and increase investment in online and mobile divisions to cut costs and promote growth.

-In October 2013, Staples acquired e-commerce software manufacturer Runa.

-In November 2013, Staples reached a cooperation with the United States Postal Service, and 82 Staples stores will have USPS counters.

- In December 2013, Staples once again expanded its e-commerce retail categories and recently began to cooperate with Wayfair, the world's largest furniture e-commerce company, and began to get involved in the furniture field. After the cooperation is established, Staples' website will launch hundreds of Wayfair products.

-In January 2014, Staples changed its logo and slogan.

-On December 7, 2016, Staples announced that it would sell its European business (including commercial contracts, networks and retail offices in 16 European countries, with annual sales of 1.7 billion euros) to Cerro Asset Management and would focus on the North American market in the future.

-In 2017, Staples was acquired by Sycamore Partners, a private equity firm, for $10.25 per share, with a transaction value of approximately $6.9 billion. Staples stock closed up more than 8% that day.