Taking multiple measures to win the "Global Double Eleven", 4PX Delivered's average daily order volume exceeded 10 million

Have you received your Double 11 packages? "Double 11", a shopping event originally initiated by Alibaba, has long become a nationwide shopping carnival. In fact, the concept of Double 11 has gone beyond China, with the marketing of platforms and sellers. In overseas regions such as Southeast Asia, the online sales performance of Double 11 is also impressive.

However, under the influence of this year's global logistics crisis, cross-border sellers and logistics companies also faced challenges during the Double 11 period:

Nearly 2 million orders were put into storage and sorted , and nearly 400 trains arrived at the collection and distribution warehouse. On November 13, the Shenzhen East Warehouse ushered in the first peak of cargo volume after "Double 11". It is expected that from November 12 to 18, the daily storage and sorting of Shenzhen West Warehouse will reach 2-3 times the usual level, and the daily peak of storage will exceed 1 million orders... Behind these figures, there is a huge test of the company's operational capabilities.

"During this year's 'Double 11', 4PX Express's cargo volume is expected to exceed 40 million orders, with a daily peak of more than 10 million orders. All work has become a daily and normalized trend. 4PX Express has already possessed in-depth first-mile operation capabilities across the country," said Cao Guang, president of 4PX Express.

Technology empowers and ensures the transit of more than 10 million packages during the peak period

IT technology and big data have always been the technological driving force for 4PX's continuous progress in recent years. With its strong R&D capabilities, 4PX's core business systems have been cloud-based in 2021. At present, 4PX has cultivated a production and research team of more than 300 people, who are in line with practical business and have developed a series of business systems. With the support of cloud technology, the business between 4PX's headquarters and various regions around the world is further linked in real time, making the system more stable and responsive during the "Double 11" peak season, adding cloud protection.

It is understood that in order to ensure sufficient transportation capacity and normal operation of equipment during the peak season, Shenzhen East Warehouse began a stress test lasting several months in August this year . This year, Shenzhen East Warehouse added cloud technology to ensure the stable and efficient operation of 4PX's overall management and control system during the "Double 11" peak season.

Cao Guang introduced, "With the support of cloud technology, we can withstand the peak of 10 million+ packages without any pressure, and can achieve millisecond-level response for 10 million+ orders. Customers' logistics needs will not be delayed at all, ensuring efficient order fulfillment."

The reporter saw at the Shenzhen East Warehouse that with the help of the self-developed sorting system, barcode recognition can be quickly performed, sorting can be carried out according to instructions, and comprehensive coverage of weighing and sorting can be achieved, ensuring that every batch of goods can be automatically identified and accurately sorted out of the warehouse. Weighing and sorting have been upgraded from the traditional manual mode to a 100% manual control mode.

In addition, 4PX's high-tech hardware , Red Light, made its debut at this "Double 11". While maintaining the sorting efficiency, 4PX used light curtains and other technical means to verify the parcels dropped from the sorting machine, reducing the misclassification rate in the warehouse to 0.03%, reaching the industry's leading level. At present, the Red Light project uses the automatic control system at the sorting machine's grid to achieve dynamic perception and precise control of the parcel drop action, reducing the hour-level process of turning over the package to check for errors to the minute level.

This year, a new digital large screen with multi-screen linkage and real-time intuitiveness has been added to the headquarters operations room. It supports linkage analysis of multi-dimensional core technical indicators, allowing the system risks hidden behind the data to be discovered within 5 minutes and dealt with in a timely manner, making business operations seamless.

4PX continues to combine logistics technologies such as big data, AI algorithms, automation, and cloud computing to match the 4PX business ecosystem, continuously upgrade the digital infrastructure, and help corporate customers improve supply chain operational efficiency.

Increase investment in "new infrastructure" to help China's freight transport around the world

As we all know, infrastructure construction is extremely important for the efficient and smooth operation of logistics. In order to ensure the efficiency of warehousing and distribution during the promotion period, 4PX Courier uses big data to rationally optimize resources, make global warehousing manpower, material resources, and transportation capacity allocation in advance, and ensure that all warehousing processes are carried out efficiently and orderly.

From mid-to-late October this year , the Shanghai Transshipment Center and the Dongguan Transshipment Center were launched one after another. As of now, 4PX Express has successively built and expanded more than 40 super hubs and collection warehouses in East China, North China, and South China, and continues to increase its layout across the country; it has 43 branches/distribution service outlets in China, and more than 500,000 square meters of office/operation space nationwide. At the same time, the company has added nearly 200,000 square meters of overseas warehouses since March this year. At present, 4PX Express has laid out more than 40 overseas warehouses in the world, covering an area of ​​700,000 square meters, enhancing the company's global order fulfillment service capabilities.

In addition, 4PX Delivery is constantly strengthening the layout of its air transport capacity. In 2021, 4PX Delivery's first-level port will be officially settled in Chengdu Shuangliu. On the basis of the existing Chengdu-London route and Chengdu-Madrid passenger-to-cargo route, it will successively open international all-cargo routes such as Chengdu-Liege and Chengdu-Chicago. This will not only save transportation time and the procedures for multiple shipments, but also reduce cargo damage, difference or loss, greatly improving the customer logistics experience. Nowadays, more and more high-quality domestic brands are going global through cross-border e-commerce channels. From January to October 2021, 4PX Delivery's overall cargo volume increased significantly. It is estimated that the "Double 11" peak will occur on the 13th or 14th, and the daily cargo volume will exceed 10 million orders, an increase of about 30%-40% year-on-year.

"Although the volume of cargo has increased significantly, our warehouse operators are working intensively and orderly. The two words that have made the most profound impression on everyone this year are 'peace of mind'." Cao Guang said that all this is due to 4PX Express's continuous strengthening of the construction of the eight full-link businesses of "collection, warehousing, dispatching, customs clearance, handling, customs clearance, transfer and distribution" over the past 17 years, and improving service levels from the dimensions of collection capacity, international trunk lines, and terminal distribution.

Especially for the "warehouse" link, we continue to increase the automation, digitization, and intelligent construction in the warehouse, combine big data, AI algorithms, cloud computing and other means to carry out systematic research and development upgrades, and introduce high-tech equipment to improve production capacity and ensure timeliness. 4PX Courier has continuously increased its investment in "new infrastructure" to build a new development pattern, smooth the domestic and international dual circulation, and help Chinese goods to be shipped around the world.

Focus on both epidemic prevention and production to ensure safe and efficient business operations

At present, the epidemic is still developing rapidly, and the prevention and control situation is severe and complicated. In response , Di Sifang has formulated strict epidemic prevention and control measures to ensure that both epidemic prevention and production are not affected.

According to Liu Shixiong, the security supervisor of the administrative department of 4PX, first of all, the headquarters set up an epidemic prevention command center, and the branch set up an epidemic prevention control team. Formulate epidemic prevention safety SOPs to standardize the epidemic prevention requirements for people, vehicles, and objects, and divide the relevant responsibilities into departments and responsible persons; and conduct epidemic prevention abnormal personnel transfer drills in all warehouses (for situations such as abnormal body temperature of personnel in the warehouse , security division of labor, route planning, disinfection prevention and other plans); strictly prevent and disinfect, the site is disinfected at least once a day, and areas with high frequency of gathering of people are disinfected less than 3 times a day.

Secondly, strictly control the entrance. HR strictly reviews the health code, travel code, and vaccination status of personnel entering the company (operators from other provinces need to have a 48-hour nucleic acid test); vehicles from other provinces must be guaranteed and reviewed in advance, and vehicles from epidemic areas are strictly prohibited from transferring goods; full-time control, personnel must undergo temperature testing every time they enter the warehouse; minimize external contact activities, and personnel are required to stay in a straight line between two points during work; meals are provided uniformly during activities to maximize the density of control.

Secondly, the headquarters set up a special inspection team to conduct 24-hour spot checks on the implementation of temporary job recruitment information, on-site disinfection, security control and other epidemic prevention measures in each warehouse during the event , and promptly report on the inspection situation of the day.

4PX DP insists on doing both epidemic prevention and production, and uses technology to continuously improve logistics efficiency, providing e-commerce companies and consumers with fast and considerate services to win the "Double 11" battle.

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