What is Wangdiantong? Wangdiantong Review, Features

Wangdiantong is an e-commerce ERP specially tailored for e-commerce. It is committed to providing professional e-commerce ERP solutions that can comprehensively cover the purchase, sales and inventory management of online e-commerce, online stores and offline physical stores. Products include ERP, mobile client, call center, CRM, etc.

About Wangdiantong

• Wangdiantong was founded in Beijing in 2012, and later set up branches in more than 50 provinces and cities including Tianjin, Shanghai, Guangzhou, Hangzhou, Yiwu, etc., providing local services in 338 fifth-tier cities and above, covering the whole country and extending to overseas. With technological innovation, product innovation, service innovation and market innovation, Wangdiantong has achieved more than 100% customer growth every year; 410,000+ customers include well-known brands such as COFCO, Johnson & Johnson, 3M, Budweiser, Zhou Hei Ya, Xiao Guan Tea, MG Elephant, and Water Code.

• The advantages of large-scale customers and top customers have given Wangdiantong a higher and more comprehensive industry perspective, market sensitivity and strong execution capabilities. In addition, the solid technical foundation has enabled Wangdiantong to always lead the entire industry.

Product Features

1. Order Management

Wangdiantong ERP orders are processed intelligently and efficiently. It can automatically capture platform orders, intelligently review and intercept all kinds of abnormal orders, flexibly and diversely split and merge orders automatically, and efficiently place orders in batches. It can easily handle a daily peak of 3 million orders.

2. Product management

Manage the product sn code, brand, specification, classification, combination, etc., support product weighing and barcode printing. At the same time, standardized product file management makes your products systematized.

3. Warehouse management

Multi-level warehouse management in different locations, accurate synchronization of inventory across the entire platform, one-step inspection, inventory counting, and transfer of goods, and warning inventory reminders to ensure timely purchase of goods.

4. Procurement Management

It supports multi-warehouse consolidated purchases, intelligent generation of purchase items and quantities, inventory alerts to ensure that there is no out-of-stock, and accurate arrival inspection and return operations, so you don't have to worry about accounting issues with suppliers.

5. Financial management

Automatically generate accounts receivable/payable forms based on daily operating data, support platform reconciliation, Alipay reconciliation, express reconciliation and other services, and can be connected to financial software such as Kingdee and UFIDA, making e-commerce financial management easier.

6. After-sales management

The complete after-sales management system can automatically track after-sales order information, accurately and clearly record after-sales accounts, generate refund document forms when returning goods and refunding, and has an intelligent return visit mechanism to facilitate after-sales processing.

7. Membership Management

Accumulate points based on customer spending, and give discounts based on customer membership levels. Perform statistical analysis on customer location, loyalty, and purchased goods to identify target customers for secondary marketing, and support SMS marketing.

8. Statistics

Multi-dimensional, multi-store, accurate global data statistics. According to your own operating model, you can filter the data you want to know in a targeted manner.

9. Cross-border shopping

We are fully connected to all national customs channels and fully support Tmall International. Orders are automatically pushed to the declaration system, customs orders are synchronized, and bonded storage is implemented. Orders are automatically shipped after customs releases the goods.

Overall architecture solution

It covers mainstream e-commerce modules such as multi-platform and multi-store management, order management, product management, warehouse management, and customer management.

Software Version

1. Standard Edition - for growing companies

An ERP management system that provides simple, fast and efficient solutions, covering clear process management such as store management, product management, order management, warehouse management, etc.

2. Enterprise Edition - for medium and large enterprises

It provides an open API interface that can be seamlessly connected with third-party or offline ERP, and can also achieve real-time data exchange with many warehousing companies, ensuring the real-time nature of operations and warehousing.

3. Ultimate Edition - for large enterprises

It perfectly integrates ERP + WMS and realizes integration. On the basis of retaining the advantages of the enterprise version, it strengthens the management of cargo areas and cargo locations in warehouse planning to provide customers with a more perfect warehousing experience.

4. E-Kuaibang: for small and medium-sized e-commerce companies

An online inventory management software tailored for small and medium-sized e-commerce companies. It supports multi-platform and multi-store management. It is safe, stable and efficient, and is a very cost-effective software.

Software Advantages

1. Improve work efficiency

Orders are automatically processed, and goods are efficiently distributed and shipped. Scanning and inspection of goods ensures extremely fast delivery, doubling work efficiency.

2. Reduce labor costs

The product has fast speed, stable operation, convenient functions, and can reduce personnel allocation and equipment costs to a great extent.

3. Say goodbye to wrong orders and missed orders

Wangdiantong handled 161 million orders on Singles’ Day without any problems.

4. Built-in printing function

Independently develop printing functions in e-commerce ERP, ERP software that does not use third-party controls, printing speed

quick.

5. Save logistics costs

Intelligent warehouse distribution and multi-warehouse management enable delivery at the nearest location, greatly improving the speed of express delivery and saving logistics costs.

6. Reduce inventory losses

Intelligent and accurate inventory loading, counting and inspection ensure that missed or wrong picking of goods will no longer occur.

About the Team

Wangdiantong currently has nearly 1,500 employees. The founding team of Wangdiantong comes from the technical management of Internet listed companies, and the product and R&D team accounts for more than 35%. The core members are all graduate students from 985 universities such as Tsinghua University, Peking University, and Beijing University of Posts and Telecommunications. They have won awards in heavyweight competitions such as ACM and Mathematical Modeling, and have experience in operating tens of millions of users. Over the years, Wangdiantong has built internal and external resource pools such as "Internet, e-commerce, and management", and has gathered many "technical" industry experts.

Development History

-In June 2012, Beijing ZhanShangXianJi Network Technology Co., Ltd. was formally established in Beijing.

-In November 2012, the SaaS product Wangdiantong ERP Professional Edition was launched.

-In July 2013, Duoduoyun, Taobao’s first five-gold crown merchant, signed a contract with Wangdiantong.

-In August 2013, the company had more than 100 members and established branches in Shanghai, Guangzhou and Hangzhou.

-In 2013, Wangdiantong won many awards including the Best New E-commerce ERP Service Provider and E-commerce Service Rising Star.

-In February 2014, Wangdiantong and Zhou Hei Ya reached a strategic cooperation to create an online and offline omni-channel solution.

-In July 2014, multiple products including Wangdiantong ERP Enterprise Edition, WeChat Mall, B2B2C Mall, and Omni-channel were launched, and the company began to expand into the e-commerce enterprise service field.

-In 2014, it was awarded the title of "Top 100 Chinese E-commerce Enterprises" by the China Electronic Commerce Association.

-In December 2015, E-Kuaibang was launched, mainly serving small and medium-sized businesses.

-In 2015, the total transaction volume on Double 11 exceeded 10 billion, and the largest order volume for a single store was 970,000.

-In 2015, we reached cooperation with many important customers including COFCO, Johnson & Johnson, Haosini, Laiyifen, Junlebao, Yunji, October Mommy, RIO, Tongrentang, Qia Qia and other Fortune 500 companies, listed companies, well-known brands and so on.

-In October 2016, Wangdiantong WMS was launched to help merchants build efficient and precise warehouses.

-In 2016, the total transaction volume of Double 11 was 23.77 billion, and the order volume was 168 million.

-In 2016, it was awarded the title of Taobao Service Market Gold Partner and ranked first in Jushita stress test.

-In July 2017, the flagship version of Wangdiantong was launched, and the retail information service field entered the PaaS era.

-In October 2017, the company had more than 800 employees and 25 branches, with service coverage throughout the country and extending overseas.

-In 2017, the total transaction volume of Double 11 was 40.2 billion, and the order volume was 289 million, achieving five consecutive increases.

-In 2017, the customer base grew by over 100% for five consecutive years, and the number of customers served exceeded 100,000.

-In 2018, more than 40 businesses including Class 2, Grade 3, Xiaoguli, Chaowanyi, Yadu, and Zhuoya Home Furnishing officially went online and used the flagship version of Wangdiantong ERP.

-In November 2018, the number of employees exceeded 1,000, and branches were added in Yiwu, Chengdu, Wuhan, Foshan, etc., providing local services to 338 fifth-tier and above cities, with the fastest response time of 8 hours.

-In May 2019, it received over 100 million yuan in financing from the TPG SoftBank joint venture fund.

-In June 2019, Wangdiantong upgraded its brand to Huice, becoming the only smart retail service provider in the vertical retail field in the industry.

-On Double 11 in 2019, the total transaction volume of the entire network was 72.79 billion yuan. Dozens of customers including Mengniu, 3M, Laiyifen, Antarctic, and Asics had a total transaction volume of over 100 million yuan on that day.