What is Cross-border Communication? Cross-border Communication Review, Features

Cross-border e-commerce (Shanghai Cross-border e-commerce International Trade Co., Ltd.) is an overseas shopping mall for imported goods and the official platform of Shanghai Free Trade Zone. It brings together world-renowned brands, 100% original imports, overseas direct sales, free trade delivery, domestic after-sales, and online shopping of overseas goods is guaranteed.

About Cross-border

• Cross-border E-Commerce was established on September 10, 2013. As one of the first 25 companies to settle in the China (Shanghai) Pilot Free Trade Zone, Cross-border E-Commerce is an enterprise in the free trade zone engaged in cross-border trade e-commerce supporting services.
• Cross-border Link focuses on providing domestic consumers with one-stop shopping guides and transaction services for high-quality foreign goods on the Internet, while also providing integrated customs clearance services based on the Shanghai Port for cross-border e-commerce companies' imports.

Service Guarantee

1. Overseas original authentic product guarantee

Merchants who have settled in the Kuaiguotong platform provide overseas direct-supplied goods to buyers who shop on the Kuaiguotong website. As a third-party cross-border e-commerce platform, Kuaiguotong ensures the effectiveness and security of transactions between the two parties. Merchants promise that all goods are "100% overseas original authentic products, 100% overseas merchants, 100% overseas direct sales, and 100% domestic returns."

2. Online transaction security service

In commodity transactions between consumers and third-party overseas sellers, Cross-border Link provides online transaction security services to ensure the safety of paid payments.

3. Customs clearance and logistics delivery

• Free Trade Mode: Generally, the express delivery is sent from the Kuaishou warehouse to consumers within 2-7 working days. Overseas merchants first prepare the goods at the Kuaishou warehouse in Shanghai Free Trade Zone. After the consumer places an order, Kuaishou will clear customs and ship the goods.
• Overseas direct mail mode: Generally, customs clearance can be completed and goods can be shipped from the free trade zone within three weeks (except for special circumstances). After consumers place an order, overseas merchants will ship the goods through international logistics companies.

4. After-sales return and exchange

Overseas merchants on Cross-Border Link all provide formal return channels for products in mainland China. Consumers can return products to designated locations in mainland China after reaching an agreement with the seller.

FAQ

Q: What are the advantages of purchasing goods on the K-Link platform?

A: All products displayed on the K-GO website are genuine products. At the same time, the import customs clearance and logistics are integrated. There are no middlemen in the domestic sales of products. The prices are competitive, the logistics are stable and convenient, and the after-sales service is guaranteed.

Q: What is the difference between Cross-border e-commerce and domestic e-commerce websites?

A: Domestic e-commerce websites mainly sell domestically produced goods, while cross-border e-commerce directly sells high-quality foreign goods in the country.

Q: What are the direct mail model and the free trade model?

A:

• The direct mail to China model means that goods are sent directly from abroad to Chinese consumers;

• Goods in the free trade zone model are shipped from the free trade zone to Chinese consumers.

Q: What does the classification of direct sales from origin and imported goods on the Cross-border Platform mean?

A:

• Imported goods: When foreign goods are imported, they are declared to the customs and inspection and quarantine in the form of general trade. The customs shall collect cross-border trade tax on imported goods in accordance with the "Notice on the Tax Policy for Cross-border E-commerce Retail Imports", and the inspection and quarantine shall conduct inspection and supervision in accordance with relevant requirements;

• Direct sales from the origin: The Notice on the Tax Policy for Cross-border E-commerce Retail Imports stipulates that when foreign goods are imported, applications must be submitted to the customs and inspection and quarantine. The customs and inspection and quarantine will levy taxes and supervise the terms in the above notice.

Q: In direct sales from the source, what do direct mail and free trade mean respectively?

A:

• Direct sales from the source - direct mail: Consumers purchase overseas products and the products are delivered directly to domestic consumers through international transportation.

• Direct sales from the place of origin - Free Trade: After entering the country, foreign goods are temporarily stored in the free trade zone. After consumers purchase them, the packages are delivered to domestic consumers through domestic logistics.