What is ePacket? ePacket Review, Features

ePacket is an economical international express service launched by China Post Express Logistics to meet the needs of cross-border e-commerce delivery of light and small items. It uses postal channels for customs clearance and enters the cooperative postal light and small item network for delivery. The single item weight limit is 2 kg, and the reference time limit for major routes is 7-10 working days, with affordable prices.

E-mail charges and related regulations

1. Click here to view the specific rates of E-Packet to various countries .

2. Size requirements:

(1) Maximum size of a single item: The total length, width and thickness shall not exceed 90 cm, and the longest side shall not exceed 60 cm. The total length of twice the diameter of a rolled mail piece shall not exceed 104 cm, and the length shall not exceed 90 cm.

(2) Minimum size of a single item: Length not less than 14 cm, width not less than 11 cm. The sum of twice the diameter and length of a rolled mail item should not be less than 17 cm, and the length should not be less than 11 cm.

3. Tracking service: Provide real-time tracking and tracking information for collection, export sealing and import reception. No receipt information is provided, only delivery confirmation information is provided. Customers can check the mail tracking information through the EMS website or by calling the customer service hotline or the website of the postal service of the destination country.

4. Compensation: We do not provide additional services such as compensation for lost, delayed, damaged mail, or inspection. We provide centralized return services for mail that cannot be delivered or is rejected by the recipient.

5. Delivery range:

(1) United States—the mainland and all territories outside the mainland and its overseas military mail addresses.

(2) United Kingdom – Mainland China, Channel Islands and Isle of Man.

(3) France - Delivery to mainland France only. Overseas territories cannot be delivered, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, Saint-Pierre and Miquelon, and Mayotte.

(4) Other countries and regions – Mainland only.

6. Other situations:

(1) The shipping system supports the following languages: Simplified Chinese, Traditional Chinese, Japanese, Italian, Spanish, Russian, and English. The system does not support the following languages: Korean, Arabic, Portuguese, German, French, and Norwegian.

(2) If the tariff involves three decimal places, the calculation result shall be rounded to two decimal places and accurate to cents.

API Support

1. Introduction: E-Post API provides online waybill generation, label printing, full tracking and other information services, covering the entire life cycle of the waybill.

2. Scope of application: Large, medium and small B2C and C2C merchants with certain software development capabilities and self-built order systems can carry out personalized development according to their own circumstances to achieve the purpose of API system docking.

The API is implemented based on the HTTP protocol, which requires that both systems can be connected via the internet and communicate using HTTP. This document does not describe specific development languages, and the integration process can use appropriate programming techniques to implement data exchange based on HTTP.

E-Post sorting code rules

1. The US sorting code is matched according to the first three digits of the postal code;

2. The Russian sorting code is matched according to the first three digits of the postal code;

3. The Canadian sorting code is matched according to the first letter of the postal code;

4. The Australian sorting code is matched according to the first digit of the postal code;

5. Currently, only the above four directions of E-Post have sorting codes.

Prohibited items

Firearms (including imitations and major parts) and ammunition; controlled devices; explosives; compressed and liquefied gases and their containers; flammable liquids; flammable solids, self-igniting substances, substances that are flammable when in contact with water; oxidants and peroxides; toxic substances; biochemical products, infectious and contagious substances; radioactive substances; corrosive substances; drugs and drug-taking tools, narcotic drugs and psychotropic drugs for improper purposes, and precursor chemicals for improper purposes; illegal publications, printed materials, audio-visual products and other promotional materials; spy equipment; illegally counterfeit items; infringement of intellectual property rights and counterfeit and shoddy goods; endangered wild animals and their products; items prohibited from entry and exit; and other items.

This "Guide to Prohibited Items for Mailing" is an appendix to the "Regulations on the Management of Prohibited Items for Mailing" issued by the State Post Bureau, the Ministry of Public Security, and the Ministry of State Security on December 16, 2016.

About China Post Express Logistics

1. China Post Express Logistics is a state-owned joint-stock company approved by the State Council and jointly established by China Post Group and provincial postal companies in June 2010. It is China's longest-running, largest, most extensive network coverage, and most diverse express logistics service provider. The company's main businesses include domestic express, international express, contract logistics, etc. It owns the world-renowned "EMS" express delivery brand and the well-known domestic "CNPL" logistics brand.

2. The international online shipping system is an online logistics processing system developed by the postal express logistics company to meet the needs of cross-border e-commerce customers. It supports customers to place orders online, provides logistics order management, online submission of logistics and customs declaration information, self-printing of mail details, sending door-to-door collection instructions and active notification of mail delivery status, etc. For customers with technical development capabilities and large business volume, express logistics provides API docking services.

3. The system currently supports E-mail services to the United States, the United Kingdom, Australia, Canada, France, Russia, Ukraine, Israel and Saudi Arabia, E-speed services to Australia and Germany, e-packet services to the United States and E-express services to major destinations.

The difference between E-Post, E-Express and E-Speed

1. E-Post: It is an economical international express service launched by Postal Express Logistics to meet the needs of cross-border e-commerce light and small items delivery. It uses postal channels for customs clearance and enters the cooperative postal light and small items network for delivery. The single item weight limit is 2 kg, and the reference time limit for major routes is 7-10 working days. The price is affordable.

2. E Express: 16 major countries and regions including Japan, South Korea, Taiwan, Hong Kong, Russia, Australia, Singapore, the United Kingdom, France, Brazil, Spain, the Netherlands, Canada, Ukraine, and Belarus. The weight of the mail is not limited to 2KG, the first and second weights are 50G, the delivery time is faster, and the information feedback is more complete. E Express can use the online order service.

3. E-Speed: It is a commercial channel logistics solution provided by Postal Express Logistics to meet the personalized market needs of cross-border e-commerce sellers. It requires the declared information to be true and accurate, and the name of the contents, tariff number, declared value and weight, etc. must be filled in truthfully.