What is Orchard Mile? Orchard Mile Review, Features

Orchard Mile is a one-stop online luxury shopping platform in the United States and was selected in LVMH's Luxury Lab.

About Orchard Mile

Orchard Mile is named after Singapore's famous retail and entertainment shopping district Orchard Road and Miracle Mile. The products sold are shipped from the official websites of major brands and well-known department stores. Most beauty and skin care products are shipped from Saks Fifth Avenue, and fashion brand products are mostly shipped from the brand's official website.

FAQ

Q: How does Orchard Mile work?

A: Orchard Mile is an online destination where you can shop full collections directly from your favourite designer websites through one simple shopping bag where you can browse, search and explore items from across the web but check out easily in just one go.

Q: How can I check the status of my order?

A: After you place an order, we will send you an order confirmation email. When the item is shipped from each brand and on the way to you, we will send you another email.

Q: After placing an order, can I change or cancel it?

A: Feel free to email us at [email protected] or you can call us at (212) 495-9334 between 9am and 6pm and we will do our best to accommodate your changes.

Q: How do I redeem my gift card?

A: Congratulations, if you received a gift card, please shop as usual, then at checkout, select "Enter Gift Card" in the billing section. Enter your gift card number in the appropriate box that appears and select "Review Order". Your card value will be deducted from your shopping bag balance.