VCKOVCKO is a store that specializes in false beards, wigs, hair extensions, wigs, human hair, wigs for traditional Japanese hairstyles, baldness wigs, braids, hair bundles, and hair accessories. FQA: Q: What if I forget my password? A: We can quickly email you a link to reset your password. Click here: https://www.vckovcko.com/account/login Q: What payment methods do you accept? A: We accept the following payment methods: Paypal, Credit Cards: VISA, MasterCard and American Express. We recommend you to use Paypal first. Q : How long does the delivery take? A: United States: 3-4 working days; Canada: 3-5 working days; Other countries: 3-7 working days Q: Do you guarantee the delivery time? A: Due to the time the post office handles your shipment, we cannot guarantee an exact delivery time. However, we will let you know when your package will arrive. We recommend that you place your order 4 days in advance to allow you enough time for shipment. Q: How do I track my package? A: You will receive a shipping confirmation email along with a tracking number to track the shipment of your package. In some cases, this tracking number is not a step-by-step tracking but a delivery confirmation. Q: What if my order is delayed in delivery? A: Under normal circumstances, we will definitely deliver your order in a timely manner. At the same time, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind that holidays are not counted as working days and should be taken into account when calculating shipping time. Q: If I am not satisfied with my hair, can I return it? A: If you are not satisfied with the item, please contact us within 7 days. As we allow returns within 7 days, please keep the item in its original condition. Refunds due to order cancellation, refund agreement or mediation will be processed immediately from the SuperNova account. However, it may take 7-10 business days to appear on your credit card statement. |
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