Otherland is a store that specializes in scented candles and other supplies. About Otherland Otherland can be cleaned so you can light responsibly. Want your home to be a toxin-free zone, that's why Otherland is conscious of our ingredients. Each hand poured candle is free of parabens, sulfates, phthalates, and always cruelty-free. Otherland FAQ Q: How to prevent candle wicks from smoking? A: Cut your wicks! Wicks are happiest when they are at a very short (⅛ inch) height. After the first burn, use scissors to trim the wick to the proper length to ensure a steady, ash-free flame. Q: What is a scent sampler? A: Scent Samplers give you the opportunity to smell some of our scents before you buy! They can then be used to organize your drawers, closets, and home! Q: What payment methods do you accept? A: We accept Paypal, Visa, MasterCard, American Express, JCB, Discover and Diners Club credit or debit cards. Q: What is your return policy? A: All returns must be processed within 30 days of receiving your order. Please send your order number (found in your order confirmation email) to [email protected] to initiate a return or exchange. |
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