AliExpress and Cainiao jointly launched "Six Major Cross-border Logistics Guarantees" to create the fastest overseas Double 11

The fastest overseas Double 11 in history is here , and cross-border merchants will usher in the biggest business growth opportunity of the year .

On October 25 , the reporter learned at the Cainiao International Express Head Merchant Exchange Conference that Cainiao and AliExpress jointly released the " Six Major Cross-border Logistics Guarantees ". By showing off a series of cross-border logistics technologies and activities, they upgraded the timeliness and services of Double 11 cross -border logistics , helping merchants to achieve big promotion order growth.

"This year's Double 11 overseas is the fastest in history," said the Double 11 project leader of Cainiao International Express at the meeting. Cainiao will work with AliExpress to make this year's Double 11 overseas faster in terms of delivery, receipt and after-sales service through the large-scale application of logistics technology and the upgrading of logistics infrastructure. During the promotion period , cross-border merchants and overseas consumers will experience the real "speed" of logistics .

Public information shows that in September this year, Cainiao and AliExpress’ “Global 5- Day Delivery ” express product was officially launched in the UK, Spain, the Netherlands, Belgium and South Korea , bringing significant growth to the European and Korean markets .

Reporters learned from the event that as the "5-day delivery" service faces its first test of Double 11 orders , Cainiao International Express will continue to improve its "5-day delivery" achievement rate and service quality to ensure that the logistics timeliness is not downgraded during the big promotion.

In terms of logistics infrastructure, Cainiao has improved the first-mile efficiency through pre-sorting, added 10 temporary collection and trunk warehouses, covering more than 80% of the core industrial belts in China; in addition, the storage area of ​​Cainiao's cross-border warehouses serving AliExpress's managed services will be expanded by about one-fold . Among them, in the three major cross-border warehouse clusters in East China, North China, and South China , through the allocation of personnel shifts, the main warehouse can be operated 24 hours a day, and the capacity of the cross-border warehouse cluster will be increased by more than three times.

In addition, Cainiao has for the first time implemented on a large scale technologies such as intelligent bill of lading fulfillment system and intelligent order consolidation to improve warehouse production capacity, covering markets in 53 countries including Europe, the United States, Japan and South Korea.

The reporter learned that on the basis of 170 flights per week , Cainiao will increase the frequency and encryption during the promotion period , operating more than 210 chartered flights per week to all parts of the world, and intelligently matching flight schedules with warehouse cut-off times to ensure efficient transportation of packages; when the plane lands, the packages will pass through the intelligent customs clearance system of more than 100 ports at home and abroad to achieve minute-level customs clearance.

"Cainiao's cross-border logistics is fast, cost-effective and stable , which makes us look forward to this year's overseas Double 11, which focuses on 'speed' . " Mr. Zhou, head of operations at Shanghai Yippin Trading Co., Ltd. , said at the communication meeting that cross-border e-commerce as a whole has been stable and improving this year. The company 's popular products such as clothing and beauty products have received a large number of orders and store reviews through AliExpress with the help of Cainiao's efficient cross-border logistics, which makes them full of confidence in the upcoming overseas Double 11 and Black Friday.

The following are the " Six Major Cross-border Logistics Guarantees" of Cainiao and AliExpress , which bring the fastest overseas Double 11 in history to cross-border merchants.

【Fast delivery】

JIT instant delivery guarantee

The JIT service has been expanded to 18 cities in China . After the goods enter the Cainiao cross-border warehouse, relying on Cainiao 's intelligent fulfillment system, the packages can be quickly shipped out of the warehouse, fully guaranteeing the logistics timeliness of Double 11 .

Airline frequency encryption

We operate more than 210 charter flights and charter packages every week, and intelligently match flight schedules with warehouse cut-off times, so packages can board without waiting for seats

Comprehensive coverage of smart remittance orders

The large-scale implementation of intelligent bill of lading fulfillment system, intelligent order consolidation and other technologies has improved warehouse production capacity , covering 53 countries and markets including Europe, the United States, Japan and South Korea .

【Fast delivery】

Global “5-day delivery ”

The global "5-day delivery" service will provide services to merchants as usual and continue to improve the achievement rate and service quality .

"X -day delivery, late delivery, compensation required "

“Arrival within x days, compensation for late delivery” provides highly stable fulfillment for 22 key countries in Europe, America and Asia .

【Fast after-sales service】

Full custody of logistics disputes

There is no need for merchants to intervene in the worry-free handling of logistics disputes. Cainiao handles 100% of the disputes and automatically manages the compensation . The processing speed of the entire after-sales chain can be shortened to 3 days.

It is understood that as the world's largest cross-border e-commerce logistics company, Cainiao's global smart logistics network covers more than 200 countries and regions. In fiscal year 2023, Cainiao handled more than 1.5 billion cross-border parcels, serving 133 million cross-border consumers and more than 100,000 merchants and brands.

AliExpress

Rookie

Cross-border logistics