Exposed! A seller posted the private information of buyers who left negative reviews online

Exposed! A seller posted the private information of buyers who left negative reviews online

As third-party sellers on the platform, Amazon's seller group is in most cases relatively weaker than consumers.

 

Because when there is a conflict between the two parties, the platform will usually choose to stand on the side of the consumer without any reason. For example, when the consumer wants to return the product, the platform will force the seller to agree to the return.

 

In addition to the return issue, another major point of conflict between sellers and consumers is product reviews. As we all know, product reviews are crucial to sellers, and sometimes a bad review can ruin a listing.

 


As third-party sellers on the platform, Amazon's seller group is in most cases relatively weaker than consumers.

 

Because when there is a conflict between the two parties, the platform will usually choose to stand on the side of the consumer without any reason. For example, when the consumer wants to return the product, the platform will force the seller to agree to the return.

 

In addition to the return issue, another major point of conflict between sellers and consumers is product reviews. As we all know, product reviews are crucial to sellers, and sometimes a bad review can ruin a listing.

 


The consumer believed that since the animal he bought was found dead when it was delivered, he should apply for a refund. However, the seller "argued" that if the temperature environment in your place is not suitable, you should not buy our tropical animals.

 

In addition to refusing to refund, the seller even refused to reissue the product. The end result was that a large number of consumers spent money but got nothing.

 

In response to this situation, Amazon officials said they have intervened in the investigation and will set up a special investigation team to handle the matter. If there is any progress in the future, they will make corresponding explanations.

Amazon

Seller

exposure

Negative reviews

<<:  Lost 100,000 yuan in 1 minute, the seller said: a painful lesson!

>>:  Orders dropped by 30%, this peak season is a bit cold

Recommend

What is MYSYS? MYSYS Review, Features

MySYS focuses on multi-channel e-commerce manageme...

Surprise, another site is open to some Chinese sellers...

A new opportunity is here! Recently , Amazon anno...

Another BUG? A 15-year-old Amazon seller suddenly cannot upload products

Recently, some sellers said that they were sudden...

For the first time! Temu is sued by a US state

Temu faced a class action lawsuit in Canada not l...

What is Aleta Planet? Aleta Planet Review, Features

Aleta Planet is a principal member certified by Un...

What is peterdobias? peterdobias Review, Features

peterdobias provides free information and learning...