Another logistics boss ran away! The freight forwarder blacklist also leaked...

How chaotic is cross-border logistics ...

Logistics, as an important link in the entire cross-border chain, is closely related to the "money" of the majority of cross-border sellers. If sellers are not careful, their wallets will become thinner and thinner. However, the logistics industry is a mixed bag, and there are often many bad freight forwarders who disrupt the normal sales rhythm of sellers.

The logistics blacklist recently leaked in the cross-border circle shows that many freight forwarders will privately modify the transportation channels, and will not compensate the sellers if the delivery time exceeds the expected time or the sellers' goods are lost . What's worse, another freight forwarding company in Shenzhen, Guangdong, took over the sellers' goods at a low price and ran away ...

The various chaos in the cross-border logistics circle have almost made the term "freight forwarder" a derogatory term in the eyes of many people. Some people also believe that in the current environment where logistics prices are rising sharply, freight forwarders are speculating and making a lot of money from it... Faced with this statement, a large number of freight forwarders said that it is really unfair!

Beware! Another logistics boss has run away

Recently, a seller revealed that after a Guangdong cross-border logistics company purchased the seller’s goods at a low price, the boss simply ran away.

The seller stated in detail that he sent two shipments through this logistics company in May and June this year respectively. However, the goods have not yet been delivered to the destination. According to the seller, there are hundreds of sellers who have encountered the same situation as him and have lost both money and goods!

The editor learned that this logistics company mainly deals with the US line and has super low prices. Although on the surface it has been accepting goods at a loss at low prices, in fact it accepts all kinds of goods . This poses a hidden danger to the safe transportation of goods. Later, the loopholes became bigger and bigger, and when they could not fill the gaps, the boss simply ran away.

An industry insider said that the incident of this freight forwarder accepting goods at low prices is expected to continue to ferment. At present, there are still many sellers who have not realized that they have been cheated. Some sellers may not have shipped goods to this company, but the freight forwarder they cooperate with will ship the received goods to this company. Therefore, as time goes by, more sellers will find that they have been deceived.

It is reported that in addition to this logistics company, a freight forwarder mainly serving European routes also encountered problems last year due to the issue of soliciting goods at low prices.

" Last year , the railway transportation cost was 10 yuan, but a certain company charged 7 yuan . Of course, they will not do it at a loss! They accept all kinds of goods, secretly report, conceal or under-report, it would be strange if they are not investigated! " said an informed source.

Logistics blacklist leaked, sellers are being cheated without negotiation

Every time there is news about a logistics company running away, the editor can always see a lot of complaints under similar news: freight forwarders always have various ways to make you mad .

A: You can spend the money for air freight and enjoy the service of sea freight. I once sent Christmas goods in November, but I still haven’t received them after New Year’s Day .

B: I have been working with a freight forwarder for a year, but he started to act up in the past few months and all the goods I sent from Matson were shipped via Zim , and they haven’t even been delivered for two months .

C: Don't ship goods with small freight forwarding companies, no matter how cheap it is. The freight you send from Matsun will be shipped to you by Zim from time to time. Don't ask why the delivery time is slow. The reason is that the port is congested .  

D: A certain bear in the logistics company, my large items lost and missed scanning rate is as high as 9%, Q: What is the reason? A: It is all the courier problem. In fact, it is their overseas warehouse problem. They agreed to pay compensation but delayed, and threatened not to ship if I don't pay.

E: It’s really hard to find a reliable freight forwarder . You left my goods on hold for ten days , and you sent my goods that were supposed to go to India to Egypt!

…

Under the repeated destruction of unreliable freight forwarders, a cross-border seller said that since he started working on Amazon, he has been arguing with the freight forwarders every day, which has caused his blood pressure to rise.

After being badly cheated by the logistics company, many sellers compiled a logistics blacklist. The editor found from some screenshots sent by a seller that the seller was indeed being cheated in various ways ↓↓↓

Some logistics companies refused to compensate after delays:

The air shipment to Los Angeles, USA exceeded the time limit , and the customer lost nearly 100,000 yuan . He only asked the logistics company to compensate him 40,000 yuan. Later, he compromised and agreed to compensate 30,000 yuan . However, the logistics company said that it would only compensate him 5,000 yuan, and the rest of the money would be deducted from the freight if he continued to ship the goods. Each time he shipped one ton of goods, he would be exempted from 100 kilograms of freight. The key point is that the logistics company has been dragging its feet on paying the 5,000 yuan that it promised to compensate .

Some logistics companies are not only slow in delivery but also lose items:

In October 2020, I sent a batch of goods to Canada through a logistics company. It was originally scheduled to arrive in time for Black Friday, but it was delayed until January 4, 2021. During this period, the logistics company made various excuses for the delay. I originally planned not to pursue it, but after the products were put on the shelves, I found that the freight forwarder had lost nearly 100 products, and there was no receipt signed. So I confronted the freight forwarder. At first, he would reply to my messages, but later he simply stopped replying.

A logistics company employee stole goods and started to pass the buck after the problem was exposed:

The warehouse of the logistics company colluded with the business to steal goods, resulting in a loss of more than 10,000 yuan . After the incident was exposed, the business and the customer service manager passed the buck and finally said that they would only compensate a few hundred yuan . During the communication process, the logistics company had a bad attitude and said that it was your business if you wanted to complain, and if you didn’t want the few hundred yuan, you would get nothing ...

Some logistics companies threaten to withhold goods if they disagree with you:

It is understood that a certain logistics company initially accepted goods at a price much lower than the market price, and later gradually began to raise prices. Although the price went up, the delivery time slowed down, and the delivery time of Meisen is comparable to that of Yantian. The customer service attitude is also very poor, and they will threaten to withhold the goods if they disagree.

Similar cases of being cheated are emerging one after another, so that a large number of cross-border sellers are crying out: Where can I find a reliable freight forwarder?

"There is no reliable freight forwarder in the world. If there is, it is only because you can bring them greater benefits in the future." said a seller.

Freight forwarders have made a fortune this year? Freight forwarders say they feel very poor and wronged

In fact, just as the word "freight forwarder" was being stigmatized, many people in the industry also expressed their "dissatisfaction" with the profession of freight forwarder.

“As a freight forwarder, I feel that the professionalism and quality of some people in this industry are really poor. It may be because the threshold is relatively low,” said a freight forwarder in the face of the chaotic situation in the freight forwarding industry.

For freight forwarders who do business honestly, this profession not only has a bad reputation, but is also thankless:

After working as a freight forwarder , I was either worried about not being able to get the cabinets , or worried about not being able to advance so much money after getting the cabinets .

Freight forwarders tend to age easily, become depressed easily, become bald easily, become irritable easily, and suffer from heart disease easily ...

I'm a freight forwarder. I've been working for a month but haven't received a single order. I'm just living a life of idleness and waiting for death. It's so hard to find customers .

Being a freight forwarder is very tiring, as you have to compete with countless small customers for orders every day .

It’s too tiring. Freight forwarding is not a job for humans.   . And after the freight rate increased, it was obvious that the sellers shipped less .

If you really hate someone, then just pretend to persuade him to be a freight forwarder!

Freight forwarders are really strong-willed and work hard to find storage space, resources, and solutions ... I definitely don't want to be a freight forwarder in my next life .

The current situation is: freight forwarders say that those who work for Amazon make money; those who work for Amazon say that those who work as service providers make money; service providers say that those who work in training make money; those who work in training say that those who work as freight forwarders make money ... So, just when freight forwarders say that they are suffering and tired, the news that freight forwarders can earn the same amount of money as a house or millions of dollars a year has spread.

Ocean freight prices have started to soar this year. Insiders said that for every quote from a shipping company for a container, it goes through three hands at least, and five or six hands at most before it reaches the actual owner. Each dealer in the middle adds four to five thousand US dollars to the price!

“Shipping companies and some unscrupulous dealers make money, and we honest freight forwarders are just hard-working workers.” When faced with the topic of freight forwarders making millions a year, a freight forwarder said that he felt wronged.

Some industry insiders also stated in detail that as an ordinary freight forwarder who makes a profit from the price difference, one can earn about 1 yuan per kilogram for sea shipping , which is better than working, but only to a limited extent. There are also various risks, and one will encounter chores that are much more annoying than working , and it is common to get off work at 12 o'clock every night .

“ Freight forwarders and sellers exist together. Those who make money from the sellers’ dirty tricks, in the short term, they win. However, things change and life is a long-distance race . Once their reputation is exhausted, how far are these logistics companies from bankruptcy? ” In response to the various chaos in the freight forwarding circle, many industry insiders unanimously believe that only companies and bosses that are honest, trustworthy, operate legally, and put customers at the center of everything can survive to the end!