Email prompts that there is a problem with your Amazon account, be careful! It may be a new scam!

In recent years, cross-border e-commerce has been developing rapidly, and the number of cross-border sellers has been growing. At the same time , Amazon's drastic account suspension and rectification policy has made major sellers panic , fearing that their accounts will have problems one day . Many fraud gangs have targeted Amazon sellers' mentality and launched a new type of email scam.

Recently, the editor noticed such a message in the official forum of Amazon. A seller named "MBD_Accessories" received an email from the "Amazon Help Center", which prompted that there were certain problems with his Amazon account and he needed to click the link in the email and enter detailed bank information within 24 hours, otherwise his Amazon account would be frozen.

The email content is as follows :

The email roughly means: "Your Amazon account and orders will be suspended. We took this action because the billing information you provided does not match the information on file with the card issuer. To unlock your account, you can click the button below and authenticate to prove that this is your account. You will not be able to access your account until these actions are completed . If you do not complete these actions within 24 hours, your account will be permanently frozen."

This email has the official Amazon logo, and it looks like an email from Amazon, which may cause some sellers who are not aware of the risks to be deceived. However, a closer look will reveal that there are grammatical errors in this email, and Amazon will not address sellers as "Dear Customers."

A seller said he also received the same email scam message, followed by a half-price call, which looked like a buy-one-get-one-free scam. Another seller said he receives dozens of emails from Amazon officials every week, including emails with links to his sales account. He thinks this practice is very bad, but Amazon is still doing it.

It is certain that Amazon will never ask you to update your bank information via a link in an email. Therefore, when you receive such emails, do not click on any links in the emails. In addition, we must also pay attention to the sender information of the email and use the complete email address to identify whether it is really from Amazon.

It is not clear whether domestic sellers have received similar fraudulent emails. The editor would like to remind all sellers to strengthen their awareness of prevention in their daily business activities, protect their account information, and avoid being deceived.

Amazon Platform

Cross-border e-commerce fraud

Fake Emails