Founded in 2013 and headquartered in Sao Paulo, Brazil, Pagsmile focuses on serving the Latin American market. It uses payment data to assist the development of all industries and has solutions for fast payments. Service Industry
Payment Methods
FAQ Q: My account was frozen due to a payment issue. How can I fix this? A: It is necessary for you to contact the customer support of the store where you purchased the game or the game and inform yourself of the reasons for blocking your account and the procedure to unlock it. Q: My order shows as paid in the store, but I haven't received the product. What should I do? A: Pagsmile is responsible for receiving payments and notifying the store when it approves the payment so that it can deliver the products you purchased. Therefore, if your order is approved, please contact the store directly to find out what may happen when your order is delivered. Q: I want to cancel my purchase, what should I do? A: At Pagsmile, we are responsible for receiving payments and notifying the store once it has approved them so that it can deliver the product you purchased. Therefore, since we are not responsible for the purchase or the product, we do not have the power to decide when a purchase can be cancelled, and the only way in this case is to contact directly with the customer support of the store where the purchase was made. |
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