Do you often have questions like: How to contact sales partner support when you can't log in to your seller account? What is the most correct operation when two-step verification is performed? Regarding these questions, the official has given the best answers. In addition, Amazon has recently given out the following benefits:
Get 80% off shipping costs with the Amazon Partnered Carrier program ;
Starting from April 1, 2021, Amazon Logistics New Selection Program will be updated, and eligible sellers will enjoy benefits such as free warehousing services and free removal services.
Amazon has also launched a new plan to help sellers solve operational problems . The specific form is to answer questions and resolve doubts for sellers around a theme in each issue.
Starting from April 1, the new FBA selection plan will be updated
It is understood that since Amazon launched the new FBA selection plan in April 2020, more than 60,000 registered US sellers have enjoyed the benefits of this policy . The policy has received rave reviews since its launch , so Amazon announced that it will update the new FBA selection plan starting from April 1.
Below are the details and updates of the US site ↓
Oversized Item Eligibility : Beginning April 1, 2021, up to 30 units per parent ASIN, we will provide up to 90 days of free storage and up to 180 days of free moving for qualifying oversized items.
Sponsored Ads : Starting April 1, 2021, for eligible sellers, we will provide promotional credits for sponsored ads.
ASIN Limits : Beginning April 1, 2021, we will remove the 500-ASIN limit , allowing an unlimited number of eligible, new-to -FBA parent ASINs to receive program benefits.
Offer in the Apparel and Shoes categories : Starting April 1, 2021, we are extending the free storage period from 90 days to 120 days for eligible parent ASINs, up to 100 units per parent ASIN (up from 50 units).
Additionally, we are extending eligibility for a waiver of the customer return processing fee from 120 days to 180 days, and the waiver will apply to 20 units instead of 50 units per parent ASIN.
It’s important to note that all fee reduction offers are calculated from the date the ASIN is first received at the fulfillment center .
Amazon sellers can enjoy 80% discount on shipping costs
Logistics freight accounts for a large proportion of Amazon sellers' operations. Sellers all want to save freight to obtain greater profits. However, due to tight transportation capacity, port congestion and other reasons, freight has been rising, and sellers are also complaining.
However, Amazon recently announced that using the Amazon Partnered Carrier program can enjoy an 80% shipping discount. The details are as follows↓
Starting April 1, you can take advantage of 80% off standard Amazon partnered carrier rates for a limited time , with the promotion available for domestic shipments to the UK, France, Germany, Spain, and Italy.
With the Amazon Partnered Carrier program, Amazon Logistics sellers can ship goods to distribution centers in Europe at discounted prices.
The promotional discount will automatically apply to any domestic shipments you create between April 1, 2021 and September 30, 2021 and send to a fulfillment center using an Amazon-partnered carrier.
The following conditions will apply :
Promotional offer is only available to sellers who do not use Amazon partner carriers between January 1, 2021 and February 28, 2021 ; The shipment must be sent to a fulfillment center in the same country as the shipper's address ; The shipment must be created in Seller Central between April 1, 2021 and September 30, 2021 ; The shipment must use an Amazon partner carrier ;
One thing to note, though: Discounts are calculated based on the standard Amazon Partnered Carrier Program rates in effect when you create your shipment. Your final cost may vary, depending on the number, size, and weight of your boxes and the applicable rates.
Amazon launches new plan to help sellers solve operational problems
Many people say that selling on Amazon depends 70% on products and 30% on operations. Although this is the case, the role of operations cannot be underestimated. However, even the best operators will encounter many problems when managing stores. After all, Amazon's policies are changeable and account bans are frequent ...
However, Amazon recently launched a new program called "ASK Amazon" on its official forum to help sellers solve some operational problems.
It is understood that Amazon will designate a topic on the forum every issue, and then sellers can ask some relevant questions about this topic. Amazon will answer the questions raised by the sellers within a limited time.
The editor also went to the forum to check out Amazon's newly launched "ASK Amazon". The first topic was pesticides. Amazon said: We have previously announced in Seller News that the listing requirements for pesticides and pesticide equipment will be completed by adding an EPA registration number and/or EPA agency number or a pesticide labeling attribute that proves that the product is not subject to EPA regulations.
We recognize that both Amazon policies and EPA regulations are complex, so we have members of our Product Assurance team available to answer questions you may post about our pesticide product listings.
Many sellers raised related questions below the post, and Amazon responded to them.
The editor recommends that all sellers pay attention to the "ASK Amazon" column on the Amazon official forum . If you have any questions, you can also get official replies.
What should sellers do when they cannot log into their seller accounts?
What Amazon sellers are most concerned about is their own accounts. Account security is the sellers’ top priority. In addition to being blocked, sellers will also encounter some problems on a regular basis. For example, sometimes sellers cannot log into their accounts. What should they do at this time?
In response to this, Amazon released an announcement titled "How to contact sales partner support when you cannot log in to your seller account". The announcement describes how to solve the problem when sellers cannot log in. The details are as follows ↓
1. Verify that you are using the correct email address and password combination; 2. Make sure there are no extra spaces in your password, which can happen when you copy and paste the password; 3. If you are prompted to enter a Two-Step Verification code, make sure you enter the most recent code you received. Older codes will not work. 4. Clear your browser cookies and cache, or try to log in using another browser or device; 5. Use our password assistance page to verify that the email address you are using is the one registered in our system; 6. Log in to Seller Central using your new email address and password combination.
If the above steps still do not resolve the login issue, sellers can click the link below to contact Selling Partner Support and describe the issue in detail.
https://sellercentral-europe.amazon.com/gp/help/contact.html
In addition, Amazon also issued an announcement about verification codes, stating: If you receive a one-time password to enable two-step verification on your device, but you did not actively log in to Amazon, please reset your password immediately and check whether there are any other unauthorized changes to your account.
Before starting account recovery, please do the following ↓
1. Try using a registered backup method or logging in from a trusted device; 2. If successful, check your primary phone number; 3. Check if the authenticator app is enabled on your account.
Regarding the security of seller accounts, everyone must pay attention to it! The account is the lifeblood of Amazon sellers, and sellers must protect it like protecting their own sons! Amazon New Deal logistics operations |
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