What is Joom Account Verification? Joom Account Verification Review, Features

Joom announced in June 2019 that it has opened a Joom account verification channel on the platform. All sellers who joined before December 1, 2018 must verify. Only sellers who successfully pass the verification can receive Joom's loans. The time limit is one month, that is, the account verification must be completed before July 19, 2019.

Authentication channel

The documents for registering companies in Hong Kong and mainland China are different, so the authentication channels are different. Please be sure to choose the correct channel for verification according to your company's situation:

1. Channel for registered enterprises in mainland China

https://merchant-data.joom.com/account-verification-china/

2. Channel for registered companies in Hong Kong, China

https://merchant-data.joom.com/account-verification-hk/

Please use your seller ID and login email to enter the application channel, which can be found on the settings page of the seller backend.

Verify the required information

1. Business license (color scan);

2. ID card of the legal representative (color);

3. Photo of the legal representative holding his/her ID card (color);

4. Power of attorney (optional, only needs to be submitted when there is a discrepancy between the legal representative and the business license; it is a document proving that an individual has the right to represent the company).

* Reminder: To ensure the accuracy of information, please refer to the "National Enterprise Credit Information Publicity System" or "Qichacha".

In addition to uploading the above documents, you must also fill in the following important information:

Company name: Chinese and English;

Enterprise type: Chinese and English;

Date of incorporation;

Company registration number;

Company legal address: Chinese and English;

Company's actual address: Chinese and English;

Name of legal representative: Chinese and English.

Verification steps

The review is divided into two rounds:

Information required for the first round of review: registration number, whether the company is in operation, name of legal representative.

The second round of document review: whether the document format is correct, whether the content meets the standards, and whether the legal representative and ID card information in the application correspond.

Documents or information that do not meet the requirements will be marked on the webpage. If not displayed, it means that the review has not yet started, and the platform will also send an email to remind the review process. Only after the first round of review is passed will the second round of review begin. Therefore, if there are problems in the first round of review, please correct them in time to avoid delaying the second round of review.

Precautions

1. If verification is not performed within the specified time (one month), the account is at risk of being closed.

2. You can make unlimited modifications before the review is completed; once the application is approved, the modifications will be invalid and the channel will be closed.

3. All files do not need English translation, the size should be within 10MB, the image quality should be clear, and PS cannot be used.

4. Sellers can add watermarks to uploaded files, for example, only for Joom platform account authentication.

5. If you are the latest AliExpress seller and you have received a verification email, please ignore it.

6. Once again, we remind companies in mainland China and Hong Kong to use different certification channels.

7. The review process will take up to one month (calculated from the time of submission).