What is DTDEX? DTDEX Review, Features

DTDEX was established in early 2018 and its headquarters is located in Haizhu District, Guangzhou City, Guangdong Province. It is the first company in DTDE that specializes in cross-border logistics services and currently mainly operates air transport routes to Mexico.

About DTDEX

DTDEX Mexico Line has domestic warehouses in Guangzhou, Shenzhen, and Yiwu, and overseas warehouses in Mexico City and Guadalajara (more warehouses are being opened at home and abroad), with more than 100 employees at home and abroad. DTDEX relies on the perfect and fast transportation network in China to realize real-time cargo collection across the country. Combined with DTDEX's strong logistics strength in Mexico, it provides customers with reliable door-to-door services from China to Mexico.

Service Process

1. Information customer service

You can contact customer service via WeChat or phone, and we will reserve a position for you through communication.

2. Cargo Collection

Customers mail the goods to our designated warehouse, or contact us to pick up the goods at their doorstep.

3. Warehouse

After checking for errors, we will pack the goods and optimize their volume and weight to the maximum, and then ship them upon receipt of payment.

4. Set sail

CV and QR have fixed flights every week, directly to Mexico.

5. Customs clearance

The local formal customs clearance is trustworthy. The customs clearance rate is higher than that of peers, and it will be transported to our warehouse after completion.

6. Warehouse

Scan the goods immediately after they enter the warehouse, allocate them, and arrange for delivery.

Services

1. FBA delivery service

Amazon is a world-renowned e-commerce platform. DTDEX has exclusive routes and delivers to FBA warehouses immediately after customs clearance.

2. FULL warehouse delivery service

MercadoLibre is the second largest e-commerce platform in Mexico. DTDEX also has exclusive routes and delivers goods to the FULL warehouse immediately after customs clearance.

3. Private address delivery service

DTDEX not only has an exclusively developed e-commerce warehouse distribution route, but also has door-to-door delivery services within Mexico.

4. Mexico Value-added Services

DTDEX has rich local resources in Mexico, and provides value-added services such as COD, overseas warehousing, and Mexican phone cards.

Service Advantages

1. One-to-one service

DTDEX has a professional service team with dedicated personnel to take charge of the entire process from business consultation to goods receipt.

2. Fast and effective

DTDEX currently has independently developed routes with fast transportation timeliness and convenient customs clearance.

3. Reasonable price

DTDEX will adjust prices in real time based on objective and actual conditions such as exchange rates, striving to save customers every unnecessary expense.