Leyifan is a comprehensive platform that focuses on providing transshipment, shopping guides, consulting and other services for Japanese overseas shoppers, and has a professional warehouse storage and logistics system. Leyifan is operated by Leyifan Inc. Service Content 1. International delivery service and customs clearance support; 2. Overseas customer service; 3. Marketing promotion for cross-border EC; 4. Other cross-border EC related consultations. Usage Process 1. Register for Leyifan and get your exclusive forwarding address. 2. Shopping on Japanese websites: Fill in the shipping address given to you by Leyiban. 3. Have fun transferring the goods to you. Charging Rules Other possible costs 1. Warehousing service fee Rakuichi members can enjoy 30 days of free storage. If the package has not been processed for more than 30 days after arriving at the Rakuichi warehouse, Rakuichi will charge an overtime storage fee of 30 yen per kilogram per day from the 31st day. Packages that have been stored for more than 120 days will be considered abandoned by the member and will be treated as invalid. 2. Customs clearance fee for valuable parcels Parcels with a value of more than 200,000 yen must be declared for export to the Japanese Customs. They can only be transported after approval, and this procedure takes a certain amount of time. Starting from April 1, 2017, Japan Post began to charge a handling fee of 3,200 yen per parcel for declaration on behalf of the customs. 3. Insurance premium Insurance premium refers to the insurance content associated with the safety guarantee of your property and goods during the physical flow of goods from the supply point to the receiving point, which also includes foreseeable and unforeseen natural disasters. When the value of the parcel is less than 20,000 yen and the EMS is used for shipping, Leyiban Shipping will waive the insurance fee. Advantages 1. Time limit of expenses Real-time exchange rate, transparent fees. The handling fee is 150 yen regardless of weight. Four transfer methods, economical and fast to meet your needs. 2. Warehouse operations After the package arrives at the warehouse, it can be shipped on the same day at the earliest; professional warehousing and logistics system, efficient and fast; experienced warehouse staff to serve you; a number of transfer value-added services, considerate and thoughtful. 3. Easy to use No need for advance notification, automatic storage; SMS/email notification of the latest package status; no need for recharge, just pay for what you use; simple and easy to use. 4. Convenient communication and real-time response Chinese customer service, communication barrier-free; proficient in various languages, providing you with full consultation and guidance for Japanese shopping; customer service QQ is available at any time; online in shifts, uninterrupted service. Disadvantages 1. The conditions for free consolidation are strict. 2. Although the customer service provides Chinese customer service and corporate QQ online, the feedback is average. FAQ Q: Can I combine items purchased from different websites into one box and send them together? A: Leyiban can forward all packages purchased from Japanese e-commerce platforms, and packages purchased from different websites can also be consolidated for shipment. Q: What is Leyifan’s customer service phone number? A: Leyifan does not currently provide customer service by phone. You can contact Leyifan through the following methods: Customer service QQ: 800188457; Customer service email: [email protected]; Business cooperation: [email protected]; Customer service working hours: Manual customer service (09:30-18:30), Intelligent customer service (all day). Q: How long does it take for Le Yifan to be put into storage? A: Generally speaking, parcels signed for on the same day will be put into storage on the same day. If your parcel is signed for by the warehouse but not put into storage, it is very likely that the merchant forgot to write your member identification code, resulting in failure to put into storage. At this time, you can log in to the parcel management of Leyifan backend and click the "Retrieve Parcel" function in the upper right corner. Your retrieval application will be processed within about 1-2 working days. Q: Will Le Ichiban declare customs proactively? A: Leyifan's EMS, SAL, air and sea routes adopt the postal customs clearance mode, which does not actively declare customs. In order to promote and improve international postal services, China Customs has opened a green channel for the postal system under the Universal Postal Union. Postal customs is a system independent of customs. Items that pass the postal customs clearance are directly sent to the local post office and cleared by the post office. Customs only exercises supervision in this process. Postal customs uses the method of "batch declaration + X-ray inspection + random inspection" for customs clearance. Only parcels that are identified as obviously false and randomly inspected by the X-ray machine will be cleared one by one. At present, as long as the parcels sent through Leyifan are within a reasonable range for self-use, the probability of being randomly inspected is still relatively small. Q: Are the products in Leyifan Mall authentic? A: Leyifan Mall products are 100% self-operated, and the authenticity is guaranteed. They are shipped directly from the Japanese warehouse to China, and members can track the logistics status of the products in real time. Q: What are the payment methods? A: Leyifan supports payment via Alipay, Paypal and credit cards (VISA and Mastercard only). Leyifan Mall currently only supports Alipay payment. We will continue to optimize our payment system to facilitate our members to shop at Leyifan Mall. |
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