What is Royal Logistics? Royal Logistics Review, Features

Shenzhen Royal Logistics Co., Ltd. (PFC EXPRESS) is one of the first cross-border e-commerce logistics companies in China, dedicated to providing professional and efficient third-party logistics services for Chinese and foreign cross-border e-commerce, import and export trade and e-commerce warehousing and other enterprises. The company has more than 40 cross-border logistics solutions, including international express, postal parcels, international dedicated lines, international air transport, international shipping, export tax rebates, COD collection, etc., covering cross-border e-commerce logistics, e-commerce warehousing services, overseas shopping imports, express imports, e-commerce warehousing operations and logistics software to meet the needs of different cross-border e-commerce customers.

About Royal Logistics

Royal Logistics launched its self-developed logistics information system OMS and RWMS system, which meet the needs of e-commerce sellers from order capture to address label printing, order return, online pickup, online financial accounting, etc. Royal Logistics' self-developed warehousing system is developed according to the functions of Amazon, the world's leading cross-border e-commerce platform, to meet customers' product establishment, SKU printing, product customization warehousing and multi-warehouse management mode.

Royal Logistics has its own direct-sale outlets in Shenzhen, Yiwu and Huizhou, and the average monthly parcel handling of the operation centers and warehouses reaches more than 100,000. By the end of 2015, it has established strategic partnerships with local logistics companies and post offices in countries such as the United Kingdom, the United States, France, Spain, Germany, Australia, Italy, Japan, South Korea, and Singapore. At the same time, Royal Logistics is a cooperative logistics company for many foreign brands, providing guarantee for the company's channels.

Royal Logistics is committed to serving cross-border small and medium-sized e-commerce sellers. With the core value of "service achieves customers, responsibility leads results", it actively participates in the construction of cross-border e-commerce platforms, foreign trade e-commerce ERP international payment, marketing media, financial support, etc. The platforms that have been connected include Teapliex, Mabang, ECPP, Tongtu, Dianxiaomi, Aftership, Qianbao, Yingxionghui, etc.

Royal Logistics aims to continuously create value for customers, focuses on cross-border e-commerce logistics services, strengthens logistics information construction, continuously improves customer experience, and wins the trust and praise of customers with professional logistics solutions and efficient services.

Products and Services

1. Export logistics services

(1) International Express: Hong Kong DHL, Hong Kong FedEx, Hong Kong UPS, Hong Kong TNT, China DHL, Hong Kong EMS, Singapore EMS, Shenzhen EMS, Guangzhou EMS, Postal E-Express.

(2) International parcels: US Express Parcel, Swiss Post Parcel, Belgian Post Parcel, Postal E-Post, China Post Parcel, Netherlands Post Parcel, Hong Kong Post Parcel, Singapore Post Parcel, DHL Registered Parcel, China Post Large Parcel.

(3) International dedicated line (PFC dedicated line): US Express dedicated line, ARAMEX Middle East dedicated line, YODEL UK Express dedicated line, European Express dedicated line, Australian Express dedicated line, Canadian dedicated line, Southeast Asian dedicated line, Mexican dedicated line, UK Express dedicated line, German DPD dedicated line.

(4) Amazon FBA: Amazon FBA first-leg, international air freight first-leg service, US FBA bulk cargo door-to-door, US FBA full container door-to-door, US FBA air freight first-leg, European FBA dedicated line, UK FBA double clearance and tax included, Japan FBA air freight first-leg, Australia FBA dedicated line.

2. Import logistics business

(1) Overseas e-commerce import: Provide overseas e-commerce companies with cross-border e-commerce import overseas direct mail services, including overseas stocking (including Hong Kong stocking), domestic bonded warehouse stocking and domestic delivery services; formulate different warehouse stocking plans and customs clearance operation methods according to customers' different sales volume needs, and ship directly to China to achieve the need to optimize costs through the best channel adaptation.

(2) International express import: Royal Logistics specializes in providing international express import services from abroad to China for individuals, enterprises and cross-border e-commerce sellers. The company has rich domestic and international logistics resources and has good cooperative relations with well-known international logistics companies such as EMS, DHL, UPS and FedEX.

(3) Overseas direct mail import: Overseas direct mail (including direct mail of personal items from Hong Kong and direct mail of imported goods via E-express from Hong Kong) merchants deliver the parcel to the designated overseas collection point of Royal Logistics at the place of departure. Royal Logistics will then deliver the parcel to mainland China, match the corresponding customs clearance method and channel according to the corresponding regulatory conditions for the specific category and value of the goods, declare and clear customs at the local customs, and finally deliver it to the consumer via domestic express delivery.

(4) General trade import: For general trade business, Royal Logistics provides customers with door-to-door pickup from the country of shipment and arranges multimodal transport integrated logistics services such as sea, land and air transport; from booking to picking up goods and arriving at the port terminal or airport, transportation insurance insurance and claims assistance, export customs clearance in the country of shipment and shipping information tracking and feedback; customs clearance declaration in the importing country, inspection and quarantine reporting, agency customers to handle relevant import licenses and approvals for goods, terminal transportation and delivery at the destination, and one-on-one exclusive customer service manager to follow up throughout the process, providing a full set of comprehensive protection services to protect the goods.

(5) Hong Kong E-Express Import: Hong Kong E-Express is a courier service jointly developed by the Mainland Post and Hong Kong Post, which aims to jointly develop and improve the direct mail and online shopping import service between Guangzhou and Hong Kong, referred to as the "E-Express" service. Royal Logistics is the first-class agent of Shenzhen Post for the "E-Express" service, which can provide professional E-Express special lines and Hong Kong import services for cross-border e-commerce companies, which are convenient, fast, stable, price-competitive and can be tracked throughout the delivery process.

(6) Import service from South Korea: Royal Logistics integrates advantageous channel resources to launch cross-border import logistics service from South Korea to China. For goods imported to China, Royal Logistics uses its strong logistics advantages and customs clearance resources to meet the cross-border e-commerce demand for goods imported from South Korea to China. Packages can be delivered and signed for in an average of 7-10 days. It has the characteristics of simple procedures, low prices and fast timeliness.

3. Global warehousing: Shenzhen warehousing center, US overseas warehouse, UK overseas warehouse, Indonesia overseas warehouse, Vietnam overseas warehouse, Thailand overseas warehouse, Singapore overseas warehouse, Philippines overseas warehouse, Malaysia overseas warehouse, Pakistan overseas warehouse.

4. Cross-border e-commerce services: overseas warehousing operations, e-commerce API docking, export tax rebate services, e-commerce warehousing and shipping, Amazon e-commerce services, cross-border e-commerce financial loans, global COD cash on delivery, and mobile payment solutions.

Service Advantages

1. Own an independent logistics information system: ROMS system: to meet the needs of e-commerce sellers, from order capture to address label printing, order return, online pickup, online financial accounting and other functions; Warehousing system: from product establishment, SKU printing, product customization warehousing and multi-warehouse management and other modes, it realizes real-time synchronization of inventory and order status, greatly reducing the return and exchange rate of e-commerce buyers, express delivery disputes and other problems.

2. Powerful global logistics and warehousing advantages: Logistics advantages: more than 40 independent and cooperative logistics channels, which can meet the customer needs of different cross-border e-commerce companies, and select the most suitable logistics channels according to customer needs, so that customers can experience a more cost-effective, time-saving and better service logistics method; Warehousing advantages: It has 10 professional e-commerce warehouses in the United Kingdom, the United States, Australia, Canada, Southeast Asia, Shenzhen, China, etc., advanced management models, and a professional warehousing and shipping management team. It provides accurate and reasonable solutions for e-commerce companies and warehousing service companies to reduce operating costs.

3. Professional customer service team.

User Registration

1. Open the Royal Logistics homepage and click the "Free Registration" button in the upper right corner;

2. Enter the registration page and fill in your email, mobile phone and other information to complete the registration;

3. After successful registration, please click "Enter Account" to log in to the User Center.

Online Shipping

1. Log in to the PFC Royal Logistics website;

2. Price query, check the freight according to your own package;

3. Create a new order (please log in to the User Center, go to Order Management > Create a New Order);

① Select the recipient. If there is no sender, click "Create a new sender". You can also add a sender in Account Management > Sender Address. After adding, you can directly select it when you create a new one next time:

②Start creating a new order:

4. Successful submission: After the information is filled in completely and correctly, it can be submitted and saved to the draft.

Shipping and receiving

The detailed steps for receiving and sending shipments are as follows:

Corporate Culture

Core values: Service makes customers successful, responsibility leads to results; service is the unchanging rule for logistics companies to prosper, and responsibility is the unchanging attitude of enterprises in serving customers.

Core concept: excellence, loyalty, dedication, openness, sharing and win-win.

·Company vision: To be the leader in cross-border e-commerce logistics! To be the permanent partner in the hearts of customers!

·Company mission: Make logistics a pleasure!