Another large-scale problem breaks out! Amazon sellers are confused

Amazon sellers are confused due to the low order volume during Black Friday and various unexpected situations .

In the past two days, Amazon credit card expiration issues have occurred on a large scale, and sellers who have been affected have expressed confusion. Until now, sellers' credit cards are still joining the ranks of "expired", but the problem has not been solved yet.

What are the reasons for credit card failure? Which sellers are most likely to be scammed? How to restore a credit card to normal? A series of questions need to be answered urgently.

A large number of sellers' credit cards have expired! Is there another bug in the Amazon system?

Credit card expiration is actually very common, but the "large-scale outbreak" is still abnormal, especially now that it is the peak season for Black Friday sales. Amazon sellers are visibly panicking:

Both accounts suddenly encountered credit card expiration issues.

Something unexpected happened during Black Friday . I was so anxious.

I changed several credit cards but still they show as invalid.

Changing the card is also ineffective, and rebinding the old card has no effect!

The European site was attacked. It has been three days. I have resubmitted and changed the card, but it is useless.

I have been struggling with this for a week and am ready to try a new card.

I heard that changing VISA can be effective, but it doesn't work for me.

What exactly is the solution?

Is Amazon going haywire again? Or is it time to clean up the mess?

…

One of the Amazon sellers reported that his old account on the US site had been operating normally, but suddenly it prompted that the credit card was invalid. At first he thought it was a problem with the credit card, so he rebound several new cards, but the problem still could not be solved. Later he heard from others that it was a bug in the Amazon system, so he changed back to the original credit card, but it still prompted that the credit card was invalid . After going back and forth for several days, the problem could not be solved.

Yienjun concluded that some of the sellers who were affected had purchased accounts. Such accounts require water, electricity, and gas bills + cooperation from the legal person to handle, which means that the difficulty of solving the problem has increased.

When Black Friday sales were hot, credit cards had problems, and sellers were particularly eager to resolve the issue.

The seller tried many methods but still failed! Will it recover automatically by waiting?

Unfortunately, after many attempts, many sellers are still troubled by the "invalid credit card" problem.

An Amazon seller told me that several of his accounts were affected, and the platform clearly stated that the reason for the credit card failure was that the financial institution could not verify the billing address or zip code entered. For charging and security purposes, Amazon sellers must maintain a valid payment method in their files. If you believe that you have entered the correct credit card information and the credit card is valid, you need to contact your bank or financial institution for more help.

To this end, he followed the instructions of the platform, checked the background address and the credit card bill address, and confirmed with the financial institution that there was no problem with the address and zip code, and the credit card was normal ...

"There's obviously nothing wrong with all the steps, but it still doesn't work. So what's the problem?" Many Amazon sellers have raised questions.

At present, the situation of "invalid credit card" is still happening, and a group of sellers have begun to give up resistance and wait for a "miracle to happen."

"The latest feedback from opening a case is that there is a system problem with the credit card, which causes the system to be unable to detect the credit card information. Amazon is still repairing it and recommends sellers to wait." A seller who was affected said that a customer service representative told him not to update the card within 48 hours. If that still doesn't work, the other party can help submit a complaint. Another customer service representative said that this situation has occurred on a large scale recently and that it was reported once in mid-October. Now the problem has reappeared. He believes that this is indeed a bug in the Amazon system.

The investment manager and others provide solutions

A group of sellers are still waiting for their credit cards to be restored to normal, while a group of sellers have successfully resolved the problem.

"The credit card address needs to be filled in with the corresponding address according to the site, such as the United States and the United States, Europe and Europe. It has been tested and is effective." A seller gave a solution, but it is not clear whether it will work for everyone.

According to Amazon, the platform is unable to verify the credit card information provided by the seller for the seller account. Common reasons for this include the following seven points: the card number, expiration date, CVV verification code or cardholder name is invalid; the billing address or zip code is incorrect; the credit card has expired; the credit card is a prepaid credit card; the charge amount exceeds the credit card limit; the credit card does not accept payment in the currency used by the mall; the account has not designated any credit card as a payment method.

In other words, if the seller wants to solve the problem, he needs to check the above points one by one to eliminate the problems. A business manager gave a detailed self-checking step, as follows:

1. The affected sellers must ensure that the information they fill in is completely consistent with the information reserved by the bank, including card number, name, phone number, zip code, and address (filled in English or pinyin). In particular, check whether the default charging address information is the same as the billing address of this card. If different, please click "Add New Address" and fill in the new address information in English or pinyin;

2. The billing address entered should be consistent with the billing address reserved by the bank;

3. The CVV code you enter should be consistent with the code on the credit card; confirm the validity of the credit card, such as whether it has expired, and the validity period should not be less than 6 months;

4. You need to use a credit or debit card that can be used for international payments (AMEX, VISA and Master Card are all acceptable, VISA is recommended, the platform does not accept other payment methods, such as prepaid cards, gift certificates, checks or online payment systems (PayPal);

5. Confirm that the credit card has been activated for the local currency of the destination country;

6. Confirm that the credit card limit is sufficient and there are no restrictions on online or mail order payments;

7. Check whether the credit card has not been used for a long time. If it has not been used for a long time, contact the bank to reactivate the card. If it is a new card, you need to make sure there is a successful consumption record.

8. If the financial institution where the bank card is located requires the seller to enter a verification code, make sure that the correct verification code is entered.

In addition, if the seller's credit card self-check finds that the credit card does not meet the requirements, please update the credit card information in the background. If there is still an "invalid" error, please change the credit card. In terms of changing the card type, for example, use Visa Card first, and after an invalid error is reported, please change to Master Card; in terms of changing the bank card's bank, for example, use the Bank of China card first, and after an invalid error is reported, change to a credit card or debit card from another bank.

After checking that there is no problem with the credit card, it is generally recommended to try to resubmit the original credit card. If it does not work the first time, submit it a few more times, or avoid submitting during the withdrawal period.

Did you successfully solve the problem? Feel free to leave a message to share your success story.
 

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