What is Returns? Returns Review, Features

Returns is committed to providing you with the support you need so you can focus on growing your business.

About Returns

• The focus on growth and the need for new sales, without proper attention to returns, created a huge problem of non-performing assets, which were not only a net loss in terms of cash flow, but also consumed valuable storage space.
• Now a full-service reverse logistics provider, Returns not only manages all types of returns, but also manages backlogs and liquidation services. Returns provides B2B and B2C services and eliminates excess refunds through monitoring and control. In addition to bulk removals, Returns can also accept individual consumer returns.

Returns' mission and values

• The goal of Returns is to streamline your returns process to eliminate wasted time and money and maximize your resale cash flow.
• Returns' commitment to you is that Returns will treat your company as if it were Returns' own, allowing you to focus on the details of your business while Returns clears out the details of return evaluation, appraisal, repair, and resale.
• Returns' vast network of partners in all areas of resale and disposal enables Returns to maximise your returns whilst minimising hold time, and you can gain visibility into every stage of the Returns process through Returns' secure online portal, which is ready for completion.

Frequently asked questions

Q: How do I get my customers to return to your warehouse?

A: You can ship directly from your warehouse to ours via UPS or LTL, or you can create a removal order directly from the Amazon warehouse using our warehouse as the shipping address. We can even be the direct shipping address on your customer's return label.

Q: Is there a minimum requirement to open an account with Returns Worldwide?

A: No, we are a direct solutions provider capable of handling accounts of all sizes.

Q: I am returning items for resale under my own name. Is there anything you can do for me?

A: Absolutely. We are able to inspect the return and let you know the condition of the item. In this case we will charge per item.

Q: What other services do you provide?

A: You can outsource your complete returns department to us so that customers can send their returns directly to our warehouse where we will process them appropriately. We also offer a full FBA service including labeling, kitting and bubble wrapping.

Q: When and how do customers receive payment?

A: We pay monthly. We can pay via Bill Pay, ACH, PayPal or Echeck depending on your preference.