What is MatrixForce? MatrixForce Review, Features

What is MatrixForce? MatrixForce Review, Features


MatrixForce (Xunliao Technology) is an incubation project of HKAI LAB (Hong Kong Artificial Intelligence Laboratory), which was jointly established by Alibaba Group, SenseTime Group and Hong Kong Science and Technology Parks. It is an important carrier of Hong Kong International Innovation and Technology Center and a conversational business platform for cross-border sellers.


About MatrixForce (Xunliao Technology)

  • MatrixForce (Xunliao Technology) integrates the three basic e-commerce functions of payment, transaction and logistics into one. Users do not need to switch and jump repeatedly between various APPs, which reduces the transaction risks of both parties and improves the user experience.
  • MatrixForce (Xunliao Technology) also covers multiple mainstream overseas social software such as Instagram, Facebook, Messenger, etc., providing real-time conversation and push functions to achieve multi-channel customer acquisition and customer operations. It is equipped with an AI chat robot system to meet the "7*24 hours" response to customer needs, and at the same time analyzes and labels customer data to support the subsequent operation of the customer relationship management system.
  • In addition, MatrixForce supports functions such as team multi-person management and targeted push. Through a dialogue window, sellers can provide customers with a full-link purchase and service process including product push, customer consultation, order payment, after-sales service, and secondary repurchase.


<<:  What is CIARRA? CIARRA Review, Features

>>:  What is Kaidi Off-site Promotion? Kaidi Off-site Promotion Review, Features

Recommend

61% of UK consumers will shop through third-party e-commerce platforms in 2022

The UK is the third largest e-commerce market in ...

What is Weighted Idea? Weighted Idea Review, Features

Weighted Idea specializes in manufacturing and se...

What is Heroes? Heroes Review, Features

Heroes is a technology-driven e-commerce company f...

Amazon opens first same-day fulfillment center in Massachusetts

According to foreign media reports, e-commerce gi...

What is TrackMyOrders? TrackMyOrders Review, Features

TrackMyOrders is committed to providing Amazon dir...

What is Oversight? Oversight Review, Features

Oversight is a forecasting tool that provides accu...

What is Kuaiyitong Supply Chain? Kuaiyitong Supply Chain Review, Features

Xiamen Kuaiyitong Supply Chain Co., Ltd. focuses o...