What is TBS? TBS Review, Features

Shuangma TBS is a website management system developed specifically for cross-border COD enterprises. It focuses on serving cross-border COD enterprises and provides one-stop information solutions for cross-border COD enterprises.

About TBS

• [Shuangma TBS cross-border COD website management system] referred to as "Shuangma TBS", is a COD cross-border e-commerce ERP system, which can not only effectively help sellers solve the problems of low efficiency of COD single-page website building and poor template conversion rate, but also help enterprises to realize scientific and accurate data management, reduce the time loss of each link of enterprise operation, and effectively reduce the operating cost and management cost of the enterprise.

• Xiamen Shuangma Network Technology Co., Ltd. was founded in 2019. The founding team has rich experience in e-commerce management and ERP system service operations, and the core technical personnel come from technology giants such as Huawei and Alibaba Cloud. After 5 years of accumulation and 3 years of intensive cultivation, Shuangma TBS system quickly gained market recognition and unanimous praise from customers in the industry with its excellent products and high-quality service capabilities.

• Shuangma is committed to building the world's most professional COD website management system, providing comprehensive information solutions for e-commerce companies. It helps entry-level sellers grow into professional sellers, and professional sellers grow into super sellers, promoting the long-term sustainable development of cross-border enterprises, and realizing brand expansion and global delivery of goods.

Product Features

Website management

1. Convenient website building, adaptable to multiple countries, multiple languages/multiple currencies

2. Rich templates effectively improve conversion rate, component interaction, and intelligent adjustment of landing page display

3. Detailed website visit records, clear customer portrait

4. Accurately screen visitors you need

5. Taiwan supports customized SMS push and convenience store management to improve the receipt rate

Order Management

1. Orders are synchronized in real time, and multiple sites are easy to manage, with no limit on the number of sites.

2. The intelligent document review function is flexibly set up, and the information flow efficiency is high

3. Fully realize the coordination of the business chain of operations, procurement, finance and managers

4. Batch review of orders, various review rules, intelligent screening of invalid orders

5. The platform provides ROI statistical analysis and advertising fee statistics

Procurement Management

1. Intelligently match inventory and orders, and scientifically generate purchasing suggestions

2. In-transit inventory and procurement arrival detailed control

3. Procurement and warehousing are efficient, fast and accurate

4. Achieve zero-barrier collaboration among procurement, operations, and suppliers

5. Purchase order payment management, purchase cost statistics

Warehouse logistics management

1. Inbound and outbound management, multi-warehouse management

2. Support inventory query and inventory counting

3. Logistics status tracking and multi-dimensional receipt data analysis

Financial Management

1. Clear authority allocation, assigning authority and functions according to role departments

2. Multi-dimensional statistics of financial data and export of expenditures

3. Overseas warehouse forwarding function, after-sales guarantee

Usage Process

1. First, upload the product to the store, go to the product center, create categories and add products. Once completed, you can preview your products on the homepage;

2. Customize templates: Choose a template and customize the content, layout, and typography to reflect your brand style;

3. Organize your navigation: Organize your online pages so that customers can easily find what they are looking for;

4. Add a page: Create a page to introduce your online store and let people know how to contact you.

5. Add a domain: You can add a custom domain to make it easier for customers to find your online store.

Customer coverage area

Xiamen/Quanzhou/Fuzhou/Putian/Xi'an/Nanchang/Shenzhen

With Xiamen headquarters as the service center, it has radiated to customers in other regions and gradually covered the whole country, serving cross-border e-commerce COD sellers, providing more convenient and high-quality services to more sellers.

Applicable countries and regions

Southeast Asia, Singapore, Thailand, Philippines, Malaysia, Indonesia, Taiwan, Hong Kong, South Korea, Japan

Customer Service

Organize professional assessments every month and regularly evaluate and review customer service team members

Organize professional training every month to continuously improve the team's professional skills and literacy, create a unique customer service SAS scoring system, and improve the team's professionalism in three dimensions

(S: Professional skills A: Attitude S: Response speed)

Advantages

1. Fast and convenient website building, adaptable to multiple countries, rich templates, improved conversion, accurate visitor screening, real-time order synchronization, multi-site management, intelligent order review, high turnover rate, accurate and efficient delivery.

2. Provide overseas warehouse forwarding function to reduce the cost of goods and transportation and ensure after-sales service.

3. Accurately and in detail record the customer's website visit details, carefully screen the required visitors, and clearly portray the customer.

4. A highly secure and strict data security management and control system, regular vulnerability detection, and security protection upgrades.