AliExpress blacklist is designed to help AliExpress sellers identify fraudulent buyers and prevent them from placing orders in their stores. AliExpress launched a custom blacklist function for sellers. Buyers added to the blacklist will not be able to place orders and pay in your store, helping sellers to effectively avoid disputes and risks caused by fraudulent buyers. It was launched in June 2011.
use 1. From the quick entry on the backend homepage, click "Historical Customer Statistics and Marketing". On the "Historical Customer Information Statistics" page, sellers can see all customers with whom they have traded and add a customer to the blacklist. 2. Sellers can choose to blacklist a customer on the order details page. 3. Sellers can view the blacklisted customers in the "Historical Customer Information Statistics" and remove them from the blacklist.
effect 1. Prevent malicious buyers from placing orders multiple times, causing losses to sellers; 2. Reduce the dispute rate and improve the seller's reputation.
How to blacklist Method 1: Use the blacklist link to set the blacklist method. (You can blacklist buyers you have never traded with) 1. Click the buying ID to enter the buyer's information page; 2. Get the buyer’s “MemberId” and “Name”; 3. Enter this link in the address bar and replace the red "MemberId" and "Name" with the buyer you want to blacklist ; 4. Press Enter and click Confirm to successfully add the buyer to the blacklist. The buyer will not be able to place orders and pay in your store in the future. Method 2: Custom blacklist 1. From the quick entry on the backend homepage, click "Historical Customer Statistics and Marketing". On the "Historical Customer Information Statistics" page, sellers can see all customers with whom they have traded and add a customer to the blacklist. 2. Sellers can choose to blacklist a customer on the order details page. 3. Sellers can view the blacklisted customers in the "Historical Customer Information Statistics" and remove them from the blacklist. How to use AliExpress blacklist sharing to automatically identify malicious buyers First, find the blacklist sharing function, click Share All and add to the blacklist. Principle: Blacklist sharing requires downloading the accelerator and logging into the AliExpress backend, and the system automatically detects the status. When you start blacklist sharing, the system accelerator will automatically collect your current blacklist customer information into the system database. You can share the blacklist with other buyers to automatically identify malicious buyers so that you are no longer harmed by malicious buyers. Using blacklist sharing can effectively avoid malicious buyers from placing orders and keep the store operating well. |
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