Recently, a big seller with eight-figure annual sales voiced his own complaint. Not only was he repeatedly pranked by his competitors, but after he complained to Amazon, there was no response, and the problem has not been resolved.
According to a post published by this seller on the forum, he has been on Amazon since 2016 and his current annual sales have exceeded eight figures. He thought that after becoming a big seller, the platform would give him preferential treatment, but later found that it did not.
From the information released by this seller, it can be seen that he has been maliciously ordered by competitors twice. The first time, someone bought a large number of a hot-selling product in his store at one time, and the single order was worth more than 40,000 US dollars.
After placing the order, the inventory was put into a reserved state. However, the "buyer" obviously did not really want to buy the product. After waiting for a few days, the order was automatically cancelled, and the reserved inventory would take 7-10 days to be restored, which greatly affected the daily operations of the seller.
In a fit of anger, the seller reported the matter to the Amazon platform, and the customer service sent the seller a link and asked him to fill in the details of the matter, but in the end nothing was done.
The seller originally thought that the matter had come to an end, but he did not expect that a similar incident happened again last week.
The seller guessed that the competitor might have tasted the sweetness from the last experience, so he repeated the same trick and even intensified it. The second time, he placed an order for goods worth more than 130,000 yuan, which was divided into four orders.
This time, the seller still reported it to Amazon and asked Amazon to check whether the four orders were placed by the same person or company. However, Amazon’s customer service replied: “Amazon platform does not have the authority to obtain the buyer’s personal information or credit card information. The following are some possible reasons for the suspension of orders…”
Obviously, such a reply did not satisfy the seller. He believed that the reason for the order suspension was not because there was a problem with the buyer's credit card or something, but because they were deliberately occupying their own inventory, so that other consumers would be out of stock when they wanted to buy.
After seeking help from the platform to no avail, the seller had no choice but to limit the maximum purchase quantity of this product. Although doing so may not lead to large-scale "inventory hijacking", the store's sales are bound to be affected. Amazon Big Sell Inventory Hijacking |
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