Amazon is full of mismatched products. Some people bought computers but received cat food instead.

Although Amazon has also developed a response strategy for this type of situation, the effect does not seem to be very obvious. After a wave of suppression, many bad sellers will "go against the wind" again.

After investigation, it was found that high-priced products such as cameras, watches and mobile phones are often the ones that suffer from the mismatch between goods and pictures, because this model is to sell them one by one, so selling high-priced products can maximize the profit of each order.

Many victims said that it was already very frustrating to encounter such a thing, but they did not expect that the refund would also encounter so many obstacles. In the end, they only received the refund after reporting the matter to the media.

According to statistics, more than 40 people have encountered similar incidents recently . Among them, the more famous one was a man who spent more than 1,400 pounds to buy a camera, but received a bag of cat food.

Another consumer from Leeds said she spent £380 to order a Google smartwatch on Amazon, but found a "colored plastic cover" inside the package.

"I immediately contacted Amazon customer service to report the incident, but they replied that they had discovered a large number of refund requests had been made to my account recently and that they needed to investigate my account. "

“I feel like they’ve labeled me a criminal and a liar!”

A consumer with autism said that he couldn't sleep for several nights after learning that Amazon did not agree to a refund. He finally received a refund after complaining to the media.

Another consumer from London ordered an Apple laptop worth 2,000 pounds on Amazon in February this year, but found only some balloons and stickers in the box after receiving the goods.

Although I contacted Amazon immediately, the platform did not give a clear solution. They just informed me that a refund could only be made after the investigation was completed and then dismissed the matter.

In January this year, London doctor Harry Wilson ordered a Samsung laptop from Amazon for £500, but only received some greaseproof bags and a children's colouring book.

Wilson said he sent several emails to Amazon, but Amazon finally concluded that the platform was not responsible because Wilson did not check whether there were any problems with the items in advance when he signed for the package.

There are many similar incidents. Although this approach may earn temporary profits, if you want to operate in the long run, taking shortcuts is absolutely not advisable.

Amazon

The goods are not the same as the ones on the pictures