"0 Yuan Shopping" Reappears on the Eve of Prime Day! Amazon: Cancelling Abnormal Orders

Recently, some sellers reported that orders suddenly picked up when Prime Day started , and some even saw an explosion in orders .

After the editor learned about the situation, he found that there was a bug in Amazon's system, which caused many orders to have abnormal prices at the final checkout, showing "0 yuan".

Because of this bug, foreign sellers rushed out to take advantage of the opportunity to get the best deals , so some sellers in some categories saw a surge in orders, thinking that the "spring" of orders had finally arrived. However, a large number of order cancellation notices appeared in the backend . The worst thing is that some sellers who had been suffering from sales for a long time thought that the order volume had "revive", so they increased their advertising budget on Amazon, resulting in even greater losses.

It is understood that recently many foreign bargain hunters posted on Twitter, saying that " you can get Amazon products for free by placing an order on Amazon with a credit card with no money on it ."

This is not the first time that a system loophole has occurred on Amazon . In April this year, Amazon also had a price settlement bug, where many products inexplicably showed large discounts at checkout , causing a large number of products to be sold out or even sold out .

(Screenshot of Amazon's sold-out products in April)

The "0 Yuan Purchase" incident in April was also caused by foreign buyers who immediately spread the news on social media platforms after discovering the Amazon loophole , which led to a frenzy of purchases. Buyers placed orders for dozens of items at low prices or even for free, including sofas, cabinets and other expensive home products. The losses were borne by the sellers themselves, and Amazon did not compensate them .

Three months later, the "0 Yuan Purchase" incident on Amazon happened again. Fortunately , Amazon responded in time, and some sellers have received relevant processing notices. Amazon said that due to technical problems, the prices of products were displayed incorrectly during checkout, and these orders were automatically canceled .

In addition to fearing losses in costs, sellers are also worried about store performance. Sellers are aware that order cancellation rate is one of the important indicators for Amazon to assess seller store performance. If the cancellation rate is too high, it will inevitably have a negative impact and lead to loss of revenue.

In response, Amazon stressed that this was a problem caused by a system bug and would not affect other payment and inventory performance of the sellers’ stores . Therefore, the sellers concerned do not need to worry too much about their accounts being affected .

It is reported that due to the instability of technology, Amazon is working on improving the stability of the platform system while also dealing with buyer accounts that try to take advantage of loopholes.

Due to multiple factors such as declining profit margins, supply chain issues and inflationary pressure, although many sellers have indicated that they will not participate in the " Prime Day Charity Event " this year, some sellers still hope to use it to clear their inventory . Whether participating or not, sellers must pay attention to the order situation. There must be something fishy about the sudden outbreak, so don't make things worse for your wallet.

Amazon

0 yuan purchase