Suddenly disbanded! Another cross-border e-commerce company collapsed

Since the beginning of this year, the cross-border e-commerce industry has been in turmoil, with news of companies closing down from time to time. This week, news of the dissolution of the cross-border e-commerce company Mocan was widely reported. Many suppliers have registered their unpaid bills, and the company's employees have also received salary commitment letters. Can Mocan, which suddenly went bankrupt, exit the market in a dignified manner?

This year, from Global Buy to Zhiyu, from Amazon’s banned sellers to Mocan, behind every bankrupt company there is a group of suppliers who suffered. One supplier was helpless: “Last year I avoided the trap of Global Buy, but the day before yesterday Mocan and Lebei went bankrupt. Zhiyu refused to pay, so I had no choice but to sign a 20% discount contract ... I was trembling with fear every day when shipping goods.”

Mocan went bankrupt and hundreds of employees lost their jobs, but some still believe that Mocan is a "good and formal company". In contrast, a Shenzhen seller broke up with its employees. A former employee posted a message on a social platform saying that he only received a salary of more than 3,000 yuan for a sales volume of more than 1 million yuan in January, which attracted considerable attention in the operation circle.

Mocan disbanded, once determined to become "No.1 domestic export fast fashion"

In recent days, a foreign trade women's clothing supplier posted a Douyin message saying that "the company has closed down". In the video, many people gathered in the office and there was a lot of noise. The comment section asked which company it was, and the blogger pointed out that it was Mocan.

(Screenshot of blogger's video "The Future is Expected")

Who is Mocan? Some sellers may not know this, but this is also a well-known company in the cross-border circle. The past recruitment page of Shanghai Mocan Network Technology Co., Ltd. (Shenzhen Branch) shows:

The company's core team was established in 2016 and has maintained high growth for four years. It currently has more than 800 employees and is headquartered in Shanghai. It focuses on cross-border e-commerce business in the apparel industry and is a fast fashion cross-border e-commerce company dedicated to providing high-quality, unique and original resources to consumers around the world.

At that time, Mocan (Shenzhen Branch) had websites in English, French, German, Spanish and other languages. Through transnational online retail, it sold Chinese-made products to more than 180 countries and regions around the world , and established procurement bases in many places across the country. Mocan said that in the future the company is determined to "become the No. 1 domestic fast fashion exporter."

But on November 19, the above-mentioned women's clothing supplier stated that (Mocan) was still urging for orders and shipments an hour ago, and then suddenly notified that the company was going to be dissolved, and suppliers began to arrive one after another to fill in the amount of debt owed.

At the same time, several Mocan employees issued temporary notices on their WeChat Moments, saying that the company was disbanded, reminding suppliers not to ship any more goods and to stop losses in a timely manner, and stating that they would follow up on payment matters.

Mocan's dissolution, coupled with the frequent arrears in the industry, has caused many suppliers to panic, worrying that they will not be able to settle their payments; while suppliers who did not meet Mocan's supplier standards are thankful. " Fortunately, I didn't do it. A friend of mine made more than 10,000 pieces of spot goods, and today the purchasing department sent a message saying that it went bankrupt. " said a manufacturer.

Soon, Mocan Shenzhen Branch issued a "Supplier Payment Commitment Letter", the content of which is as follows:

Due to force majeure, we will terminate our cooperation with you, but we will not owe you the payment for goods, outsourcing pattern making fees, and deposits. Now our company promises:

1. The work orders or outsourcing costs of the pattern room and the purchase costs of the surface and auxiliary materials that were put into the warehouse before November 19, 2021 will be settled on next Friday, which is 20.1.11.26 (should be November 26, 2021) ;

2. The supplier's deposit will also be settled with the payment before Friday, November 26, 2021;

3. The stocking work order cancelled on the morning of November 19, 2021 shall be restored to its status or a new batch of work orders of equal quantity shall be placed before 24:00 on the evening of November 19, 2021. The team leader shall settle the account within 5 days after the goods are put into storage (working days).

The letter of commitment also provided a contact person at the headquarters and contact information. The editor called the person to inquire about the dissolution, but the other party did not respond directly.

After receiving the letter of commitment, some suppliers breathed a sigh of relief and waited for the payment on the 26th. "I will definitely get it. I still have 750,000 yuan." However, many people think that this is a delaying tactic. " If you really want to settle, this situation will not happen. It's just a candy to appease. " " You can't get it back. I've been through the same thing as you ! " "VOVA also had executives come out to assure sellers that they would not be shortchanged. Now they can't find the person. It's a delaying tactic. "

After the video of "company bankruptcy" went viral, blogger "Future is promising" lamented: "A year's worth of work has gone down the drain. The hundreds of thousands of inventory and deposits in the warehouse can only wait for the results on the 26th! The inventory that has not been shipped out can only be treated as tail goods. Mocan is the hope of many families and the cross-border company that many suppliers dream of cooperating with... Thousands of employees of the company have lost their jobs, and the cooperative suppliers have to find another way out."

The incident happened suddenly. In addition to paying suppliers, Mo Can also needed to solve the salary issues of hundreds of employees.

On November 19, Mocan Shenzhen Branch issued a letter of commitment to its employees, stating that "employee ** will resign from our company on December 31, 2021" and promised:

1. Employees' wages for October, November and December 2021 will be paid normally before the end of November. If performance-based salaries are involved, they can be paid normally according to past averages.

2. The employee’s remaining annual leave converted into salary will be paid together with the salary of the last working month.

On the same day, some employees signed another letter of commitment, which stated: "I promise that after receiving my October and November wages, the company portion of the social security and provident fund, and reimbursement of expenses on * month * day, I will immediately sign a letter of resignation. From November 24 to November 30, 2021, I will not need to work on-site, and the last working day for the resignation certificate will be November 30."

According to feedback from suppliers and Mocan employees, Mocan's Shanghai headquarters and Shenzhen branch have been dissolved, and the Shanghai company is also deserted.

The payment is being settled, Mocan may exit gracefully

In previous similar incidents, suppliers often had conflicts with cross-border companies because the companies were slow to pay for goods, but Mo Can did not follow this old path.

On the afternoon of November 22 (this Monday), many suppliers said they had received payments from Mo Can, " All the money has been received today, the company is strong ", "All the bills were settled in the afternoon", "I also received a board fee of more than 800 yuan today, they should still be paying", " I also received part of it, but the deposit has not been paid yet ."

The editor asked several suppliers, and one clothing merchant said that the payment had been received and all the payments had been settled. Another said that some suppliers did settle part of the payment on Monday. He had been cooperating with Mocan for two years, with a payment period of one week, and the payment was received quickly without any arrears.

On the same day, many suppliers received the following message from Mocan’s payment contact person:

"The payment for garments, purchase fees for fabrics and accessories, and deposits that have been put into storage before November 19 have been settled for everyone today. Please check them carefully. Orders that have not been put into storage will be settled within 5 working days after they are put into storage. If there are any omissions or questions about some fees, you can chat with me privately for inquiries. Please wait patiently.

Thank you for your long-term support for the company and your understanding and tolerance of this incident. The company's business will be rectified and adjusted at present. After the adjustment, we will resume operations in the future and hope to continue to maintain long-term cooperation with you. Thank you again for your understanding and tolerance! "

At this point, many suppliers felt relieved and said that they were happy to be paid for the goods. They were conscientious companies that did not run away. Although the payment problem was solved, the suppliers still had a large amount of inventory to be processed, ranging from tens to millions, which was beyond the scope of Mocan's solution. A consignee said that after Mocan was dissolved, a downstream supply chain notified him to clear the goods, saying that the price of a warehouse of goods was not as much as the 20 pieces of cloth that he had sold to Mocan .

The payment for the goods is being settled, but the employees’ salaries have not yet been finalized.

It is reported that the Shanghai headquarters, which was disbanded earlier, still has employees whose salaries have not been paid. Now, some employees of the Shenzhen branch hope to get their pay today.

As for the reasons that led to Mocan’s disbandment, some analysts said it was related to the recent collapse of the VOVA platform, but there is no definite news.

When Yien.com learned about the VOVA incident, an insider revealed that Lebei, Grove, Mocan and VOVA are all the same company, different departments under the same group. After the Vova incident, the affiliated companies were also affected. The contract party of some VOVA employees was shown as Mocan, and Lebei was also mentioned in Mocan's recruitment information, which made the relationship complicated.

With a sales volume of over 1 million, he only received a monthly salary of 3,000 yuan after leaving the operation department

After Mo Can got into trouble, the company's employees will inevitably be affected. Many employees will likely lose their jobs, and it is unknown when the salary payment date will be postponed. However, some employees seem to be reluctant to leave the company.

A developer from Mocan said that actually the overall working atmosphere and system of Mocan are very good and it is a good company. This incident was entirely caused by the VOVA incident.

The editor checked Mocan's previous public recruitment information, which mentioned that the company has two days off a week, and the welfare benefits include purchasing five insurances and one fund in the month of joining the company; two salary adjustments per year ; year-end bonus based on the full-year performance evaluation: 0-4 months; 5 days of annual leave for those with less than 10 years of work, and 10 days of annual leave for more than 10 years; employee birthday parties, team building, annual physical examinations, monthly department activities, etc.

In addition, the company's public publicity mentioned that in terms of other employee benefits, the company has a library, hosts badminton and basketball games and other activities, offers unlimited drinks in the summer, and various gifts and activities during festivals.

In contrast to the reluctance of Mocan employees to leave the company, the employees of a large sales company in Shenzhen are quite dissatisfied with the company. Interests are always the core factor that triggers confrontation between the two sides .

This big seller has a certain reputation in the industry and can be called a top seller. This year, the company was affected by Amazon's account ban wave and was blocked on multiple sites, causing considerable losses.

The employee who made the revelation has already resigned. He said that there was a problem with the way the company settled wages for resigned employees. Originally, the company received a base salary of 8,000 yuan plus commission. One month before his resignation (October), he had full attendance and received a performance commission of more than 1 million yuan. However, when the salary was paid in November, he only received more than 3,000 yuan.

The employee who broke the news said: "My performance in August was 1.02 million RMB, with a profit of at least 10 percentage points. According to the salary system, my salary is 18,000 yuan. October salary = September performance + August commission, so what I got in October was September performance and August commission of 18,000 yuan. My performance in September was 1.32 million RMB. Excluding the undelivered goods, I had a performance of 160,000 US dollars, with a net profit margin of 14 percentage points. I did not miss any day at work in October, so the salary paid on November 16 should be at least 12,000 yuan, but I only received 3,338 yuan in the end, which is far from the minimum estimate. All employees who left the company during the same period only received a salary of about 3,000 yuan, and some colleagues only received 2,700 yuan. The performance of employees in the same unit and department who are still working is much less than mine, and they all received 6,000 yuan in the end."

According to the whistleblower, this Shenzhen supermarket has two salary systems, one on the surface and another internally. If an employee who has resigned believes that the salary they received is not correct, the company will make another calculation. According to the company's algorithm, any employee who has resigned will cause losses to the company, so according to the company's calculations, the salary paid is absolutely reasonable.

The whistleblower claimed that he resigned normally and followed the company's resignation process normally. Other colleagues who resigned normally also lost all their performance commissions, and this phenomenon is not the first time. The company's calculation method for employees who resigned before is basically the same, and wages will be deducted to varying degrees. Even if you do the same work, you will be reduced in salary if you resign!

"With the attitude that less trouble is worse than more trouble, many colleagues will not take action against the company's behavior. The company believes that we do not have the time, money and energy to dwell on this matter, so they can give as much as they want. The salary gap is too large for me, and I am very dissatisfied, so I posted a video to vent my feelings," said the whistleblower.

In addition, the whistleblower also introduced some internal situations of the company. This leading sales company has high requirements for its employees. For example, they must work 40 hours of overtime for free every month without any overtime pay. If the overtime standard is not met, performance will be deducted.

There are more than one cases where companies and employees have reached a stalemate. A company in Shenzhen even threatened an employee that it would cut off one of his legs.

A whistleblower wanted to expose a company in Shenzhen, calling it a rogue and disgusting enterprise.

According to the whistleblower, the boss of this company misappropriated investment funds to fill his own personal accounts due to poor management, and his large-scale spending led to the company's bankruptcy. He resorted to all means to drive away employees, and he was also feeling ashamed to withhold wages.

There is an old employee in the company who did not choose to leave when the company experienced its first crisis, and insisted on following the boss for two years.

The boss made a lot of money for the company, but the boss' girlfriend forced him to take a pay cut. After the negotiation failed, the boss asked the old employee to leave. The employee filed a lawsuit to protect his rights, but the boss tricked the employee into pretending to accept the compromise, and then called him into the office, threatened and beat him, and forced him to sign.

The boss also threatened the employee, saying he knew his current address and threatened to send someone to his home to threaten him. With the lesson learned from the previous incident, other employees of the company stopped defending their rights.

Most of the conflicts between former employees and companies are concentrated on salary. This year, some cross-border e-commerce companies are facing bankruptcy due to poor management, and the salaries of too many practitioners cannot be guaranteed.

Among them, the much-talked-about issue of employees demanding wages also involves two well-known companies in the industry, Global Easy Shopping and Zhiyu.

In August, Gong Yue, a former employee of Global Easy Shopping, said that the company was going to lay off about 159 employees, including pregnant women; at the same time, the July salary would not be paid. At the end of last year, an employee of Zhiyu revealed that the company was going to lay off a large number of employees at the end of the year without any compensation. Employees were simply asked to leave, and if they did not agree, their door cards would be banned, or they would be forced to work at fixed workstations equipped with cameras, without computers or assignments. Anything else would be considered a violation.

A series of employee and company disputes have emerged, but behind them lie the deeper problems of cross-border industry reshuffle.

After some big sellers were exposed to bankruptcy news, employees and suppliers repeatedly took action to protect their rights. Currently, the rights protection of Global Easy Shopping and Zhiyu suppliers is still ongoing, and recently, Zhiyu suppliers have encountered trouble again.

Zhiyu's supplier claims to have been cheated, and the contact person has resigned

About four months ago, a large number of Zhiyu suppliers went to defend their rights, claiming that the platform owed them money ranging from tens of thousands to millions. A supplier who was owed more than 400,000 yuan also owed money to others. Although his life was difficult, he had to sell his house to pay off his debts. A woman cried loudly at the door of Zhiyu: "Mom, I'm sorry, I'm owed money."

At that time, Zhiyu wanted to pay suppliers at a 10% discount. The original payment of 1 million yuan was only 100,000 yuan. Many suppliers said they could not accept it, and the matter was at a stalemate for a while.

This incident attracted attention in the cross-border e-commerce circle, but after the incident, some suppliers were still not vigilant and still went down the path of being "cheated".

Recently, a supplier of Zhiyu said that he was fooled by Zhiyu 's investment manager and joined the platform two months ago . At that time, the investment manager contacted him for several days in a row and said that the development situation this year was particularly good and the debts owed to suppliers had basically been repaid. Under his lobbying, the supplier paid an annual fee of 3,000 yuan.

When the supplier sent another message, he found that the investment manager he had communicated with before had resigned and could not be contacted. The supplier tried to contact other people from Zhiyu , but could not get through to them. The seller's order to Saudi Arabia was still being shipped, which made him very anxious.

"The people I could contact before have all resigned. Not only did they defraud me of 3,000 yuan in annual fees, they are now trying to defraud me of payment for the goods." The supplier was very angry.

Judging from the current situation of this supplier, Zhiyu is delaying payment for goods while "recruiting" new suppliers to join.

The resigned investment manager mentioned that Zhiyu had already repaid the money owed to suppliers. What happened? The editor asked a person who knew the inside story.

According to this person, after the overdue payment to suppliers was exposed, Zhiyu insisted on paying suppliers at a 10% discount. As far as he knows, some small suppliers have compromised, probably because they were owed a small amount of money and did not want to go through the trouble anymore. The amount of payment is about 10% to 15% off. However, there are still many suppliers who have not received their payment.

The insider said that some of Zhiyu 's employees were promoting debt discounts, calling some suppliers who were asking for payment to negotiate. Some suppliers' payments were discounted by 20%, but Zhiyu still did not honor the payment after the suppliers agreed. Later, the suppliers filed a lawsuit, but the time to get the payment is still far away.

In addition, insiders have noticed a new change. It seems that Zhiyu 's overseas APP has changed its logo and is now starting to change its appearance. "It is said that Zhiyu 's company in Hangzhou has changed its name. It is estimated that this is a strategic abandonment of all. "

From Global Easy Shopping, Zhiyu, VOVA, to today's Mocan, these cross-border giants once experienced glory, but eventually ended up being chased for debts. The suppliers and employees behind them were heartbroken and repeatedly rushed to defend their rights.

Mocan Salary