Amazon sellers have new “surprises” every day when they turn on their computers .
The sword of account blocking is still being wielded, and Amazon has encountered a new incident. The editor learned that today a large number of Amazon sellers received "cordial" greetings from their former brother-in-law and were told that their accounts were at risk of being deactivated.
" Is your store closed today ?" "It's yellow , the whole screen is full of little yellow flags! " …
After seeing the screen full of warnings, many Amazon sellers speculated that a bigger storm was coming, and sellers who had violated the regulations in the past might be feeling uneasy.
In addition to the platform rectification that has forced sellers to suffer, the rising logistics prices have also made a large number of sellers miserable. The editor learned that since August, major shipping companies have officially started to charge congestion fees for the US-Canada route, as well as various additional value-added surcharges. Logistics prices have been rising, but the timeliness has not returned to normal. 2021 is indeed magical.
In addition, the editor also reminds the majority of cross-border people not to ignore the logistics impact brought by the typhoon in the past two days. Currently, ports such as Yantian and Shekou have issued notices to suspend all container delivery services! A large number of sellers received yellow flags, and some entire company’s stores were closed .
You can’t do Amazon without a strong heart.
After months of account suspensions, sellers have become very nervous and get very nervous at the slightest sign of trouble. However, Amazon does not seem to understand the sellers' feelings and sent them another "yellow bomb" early this morning .
Many sellers reported that they suffered a critical hit in the early morning. When they logged into the backend homepage, they found that they received a greeting from Amazon - a yellow card warning (commonly known as a small yellow flag). But they did not receive performance notifications or emails.
The warning clearly states that a serious incident has occurred on the seller's account, causing the account to be at risk of being deactivated.
During this sensitive period when Amazon is cracking down on violations and blocking accounts on a large scale, this sudden yellow flag incident quickly caused an uproar in various industry groups, social media, and forums.
“——When I opened the backstage in the morning, I saw this glaring yellow label, and my whole mood became bad. ——I opened the store early in the morning and was shocked. I quickly opened my email and performance notifications, but there was nothing. ——I was very sleepy when I arrived at the company, but I woke up with fright when I saw the yellow color. ——I was terrified early in the morning, but after walking around I realized that everyone was feeling the same, so I felt a little relieved. " …
According to sellers’ feedback, there are quite a few sellers who received the yellow flag this time, and a lot of stores were involved. Some companies’ entire stores were affected, with none being spared.
A seller who has dealt with this kind of problem said with lingering fear: "I almost didn't go there when I saw it was cancelled early in the morning. I was scared when I thought about the dark period when my account was suspended and I appealed to the point of despair but it was still not approved. I am traumatized by this thing."
Sellers have different guesses about the cause of this problem:
Some sellers said that Amazon was settling scores after the event and was giving all accounts that had violated regulations over the years a warning at one time. Some sellers said that the stores that received the yellow flag may have used black technology or failed to prevent association. Some sellers also said that this was an extension of the previous compliance rectification targeting big sellers to small sellers, and the small yellow flag was an advance warning before the sellers were wiped out. Some sellers said that this was because Amazon was testing new features, which would cause individual accounts to receive account risk warnings. Some sellers even came up with conspiracy theories, pointing out that this incident was Amazon's way of targeting sellers in disguise.
In order to understand the truth of the matter, some sellers also immediately opened a case to consult Amazon customer service, but from the current feedback, the customer service gave different opinions:
Some customer service staff said that they have received a lot of feedback from sellers about this issue, which may be caused by system problems. The problem has been reported to the relevant departments, and sellers are advised to check again after a while.
Some customer service staff said that the reason they received the warning was that the seller had violated regulations before, and this time the system caught it and popped up the warning. As long as the seller does not violate the regulations again in the future, everything will be fine.
Whatever the reason, some sellers are now unable to sit still.
Many sellers said that although Amazon has not yet made the reason clear and customer service has said that it will be handled and responded to quickly, they can no longer wait and see. Withdrawing the money and running away is the right thing to do. In case something really happens, it can also reduce losses.
In any case, industry compliance is a major trend. Amazon is a technology company after all, and its monitoring methods cannot be underestimated. Therefore, it is still the same old question. If you don’t want to be worried all day long, you must do business honestly and compliance can last long.
Shipping companies want to charge "value-added fees", Yantian Port and other ports have successively issued notices to suspend operations
Logistics problems have been plaguing sellers for a long time. It is understood that logistics is now blocked again. Affected by floods in many parts of Europe, people familiar with the matter said that sea-land transport at Antwerp, the largest port in Belgium, has been interrupted , and the ships that have arrived at the port have extended their docking time. Since the ports of Hamburg, Germany and Rotterdam in the Netherlands were congested, many shipping companies have been unable to dock. It is expected that there will be some delays in the future ...
In addition to Belgium and Germany, the logistics efficiency of other countries such as the United States is not optimistic, and the peak season in the second half of the year has exacerbated the continued congestion of major ports around the world. However, this poor "logistics experience" does not affect the shipping company's price increase plan at all, and a new round of logistics price increases is about to come.
At present, MSC, Hapag-Lloyd and other shipping companies have issued notices one after another, charging port congestion fees, delivery fees, and value-added fees to sellers . Although the statements of various shipping companies are different, their purpose of wanting to squeeze the wallets of sellers is extremely consistent. Once the news came out, sellers and freight forwarders were full of complaints.
A freight forwarder said that in April and May this year, many shipping companies reduced their sailings to ease the port congestion problem. Now the port congestion has been alleviated a lot, but the cargo volume is growing, which has aggravated the phenomenon of difficulty in finding a container. At the same time, it has led to the ever-increasing shipping prices. In May last year, you could order a container for more than 2,000 US dollars, but now the price has risen to tens of thousands of US dollars. In other words, the shipowner now has to operate one ship to do the same as it operated 5 ships last year !
Shipowners raise prices, and freight forwarders suffer. Some freight forwarders have reported that due to the extremely high ocean freight costs, customers who have cooperated with them before no longer place orders. If the reality continues to abuse freight forwarders like this, freight forwarders will disappear in two years...
In addition to freight forwarders, cross-border sellers also generally reported that the freight issue is too worrying. An Amazon seller said that after this wave of price increases, the freight cost of 600,000 is almost reaching 200,000. Although the wool comes from the sheep, the freight can be paid by the consumers, but now the low-price strategy is very popular on the Amazon platform, price increases may not work in a short period of time.
In addition to logistics price and timeliness issues, cross-border people should also pay attention to logistics delays caused by typhoons. Affected by this year's seventh typhoon "Chapaka", Yantian Port, Shekou Port, Chiwan Port and other ports have successively issued notices to suspend operations. In order to fully prepare for typhoon defense, Yantian International Container Terminal stopped empty container pick-up services at 16:30 . At the same time, Yantian International Container Terminal stopped all container delivery services from 07:00 on July 20 .
As for Shekou Port and Chiwan Port, the editor learned that at 07:00 on July 20 , SCT, CCT, and MCT also stopped all container delivery and pick-up services. Since 20:00 yesterday , SCT, CCT, and MCT have stopped empty container pick-up services.
In 2021, new platform policies have been frequently introduced, and the logistics link has been plagued by troubles, but the editor still hopes that the majority of cross-border sellers can cheer up and actively prepare for the peak season in the second half of the year. Amazon yellow flag |
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