eBay surveys sellers on fraud, privacy and security issues

Recently, eBay conducted a questionnaire survey on sellers regarding fraud, privacy and security issues. The survey was led by eBay's government relations department and asked eBay sellers about their concerns about privacy and security issues and asked them to share negative stories they had experienced.

The main contents of the questionnaire include basic information of sellers, their views on the Inform Consumers Act that is being considered, the main challenges faced in sales business in the second half of the year, and the assistance measures they hope federal or state officials will take for online sales.

In addition, eBay asked sellers on the platform whether they believe large retailers pose a threat to their sales and the negative impact on sellers' sales if the USPS increases rates beyond the normal range.

eBay said that the results of this survey will help guide the formulation of eBay's future e-commerce policies . This shows that eBay still attaches great importance to the suggestions put forward by sellers and is committed to pursuing the long-term development of the platform.

It is reported that the questionnaire survey launched by eBay may be related to the " Inform Consumers Act" bill discussed at the state and federal levels in the United States this year.

The Inform Consumers Act requires e-commerce platforms to collect and verify basic information about third - party sellers, including requiring online sellers to disclose their full name, email address, phone number, and physical address next to each product listing to avoid consumer fraud and better protect consumers' basic rights.

eBay believes that the requirements for collecting third-party seller information proposed in the bill are too strict, which may infringe on the privacy security of some sellers and harm the interests of small and medium-sized sellers in the e-commerce market. This bill guarantees the rights of consumers, but who will protect the privacy security of sellers?

If the bill is officially passed, the US government and e-commerce platforms will inevitably have stricter control over third-party sellers. Whether eBay's questionnaire survey can have an impact on the outcome of the bill remains to be seen.

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