What is STO GLOBAL? STO GLOBAL Review, Features

STO International was established in 2013. It has always adhered to the development goal of "Shen's command over the world, reaching the world", and is committed to providing professional cross-border logistics supply chain services for global cross-border e-commerce.

About STO International

• In 2016, STO Express International launched a charter flight from China to Europe, becoming the first domestic express company to have a cross-continental all-cargo charter flight; in 2017, STO Express International launched global warehousing and distribution business; in 2018, STO Express International actively developed world-class e-commerce platforms and successively reached strategic cooperation with overseas regional delivery service providers. In 2019, STO Express International cooperated with a number of international postal services to coordinate and integrate advantageous resources and fully open up overseas business channels. As a result, STO Express International has won the "Annual Innovation Enterprise Award" for Chinese logistics and express companies issued by the State Post Bureau for three consecutive years.

• At present, STO International already has overseas warehousing and distribution service capabilities in the United States, Australia, the United Kingdom, Japan, and South Korea, and has established 57 outlets in 27 countries around the world. It has opened two-way import and export lines between China and the United States, China and Europe, China and Japan, and China and Southeast Asia. At the same time, it has opened and built 12 import and export ports in China, realizing the global coverage of STO International's express delivery services.

• Through the layout of overseas outlets, STO International has gradually realized integrated services of rapid collection, transportation and delivery in countries and regions around the world. In the future, STO International will strengthen its market layout, continue to focus on key projects, steadily advance various tasks, actively expand overseas business through the integration of high-quality resources, and accelerate the improvement of the quality of international development.

Product Introduction

1. Export products

(1) Nordic dedicated line products:

① Sweden DDP line: With the help of STO Express’s strong first-mile collection capabilities in China, the products reach Sweden via air trunk lines and are finally delivered on the ground.

②Special line for the three Nordic countries (Finland, Denmark, and Norway): The product will centrally sort the goods in China, transfer them via air trunk lines at the STO Liege distribution center in Belgium in Europe, and complete local delivery in the three Nordic countries.

(2) China-U.S. dedicated line product: China-U.S. dedicated line door-to-door service.

2. Imported products

(1) Overview of imported products: In order to meet the needs of various types of customers to ship goods from overseas to China, STO International currently provides four import solutions: general trade import B2B, cross-border e-commerce bonded import BBC, cross-border e-commerce direct mail import B2C, and personal items import C2C.

(2) B2B import model: We can provide B-end customers with full-link logistics services for cross-border imports, including overseas factory pickup, warehousing operations, international flight booking, and domestic customs clearance and delivery.

(3) C2C import model: We can provide customs clearance, delivery and logistics services at major domestic ports, and provide cross-border import full-link logistics services for individuals, purchasing agents and forwarding companies.

(4) BC model import: It can provide customs clearance, delivery and logistics services at major domestic ports, and provide cross-border import full-link logistics services for domestic and foreign e-commerce companies. At the same time, it can query the logistics track information from one order to the end.

(5) BBC model import: STO already has complete logistics enterprise qualifications that meet the customs supervision requirements, and has achieved data interface connection with the General Administration of Customs. It can push logistics waybill data to the customs for its partner companies, and can provide logistics services in major cross-border e-commerce pilot cities across the country.

3. Overseas warehouse

(1) Overview: STO Express International was established in 2013 and is committed to building an overseas warehouse and distribution franchise network system, providing global cross-border e-commerce with one-stop supply chain services from first-leg transportation, customs clearance, warehouse management, order fulfillment, logistics distribution, return services and information feedback. In 2017, STO Express International launched its global warehouse and distribution business. Since the beginning of July 2019, STO Express has successively opened warehouse and distribution distribution centers in Birmingham, UK, Los Angeles, USA, and Delaware, USA. STO Express International has upgraded from a single parcel import and export service business to a global warehouse and distribution integrated supply chain service business system.

Based on the global service experience of professional cross-border logistics and overseas warehousing, STO International is committed to realizing local collection, distribution, inventory control and order processing in major cross-border e-commerce trading partner countries around the world, and realizing system docking with global mainstream platforms, realizing automatic capture, processing and feedback of multi-account order information on multiple sales platforms. At the same time, STO's global warehousing and distribution resource franchise system and operation model attracts local warehousing and distribution resources overseas, quickly realizes resource integration and integrated operation of overseas warehousing and distribution resources, and thus creates a global cross-border e-commerce integrated warehousing and distribution operation system.

(2) Features of overseas warehouses: local delivery, short transportation time, and prevention of "congestion" during peak seasons; goods are shipped overseas in batches to effectively reduce logistics costs; local delivery is fast and customer experience is good; platform sales have high feedback and second-time purchase rates, and customer return requests can be met; it is easy to become an overseas seller, improve the pricing level of sales items, and achieve competitive local sales.

(3) Service scope: US warehouse; UK warehouse; preparatory warehouse (covering Japan, Germany, South Korea, etc.).

(4) Advantages of overseas warehouses: advanced order management system; complete warehouse management system; industry-professional operation team; long-term professional partners; customized services.

FAQ

Q: Which countries can your company ship to?

A: Our international express service can be sent to more than 180 countries in Europe, America, Asia, Africa, Australia, etc.

Q: How can I track your company's overseas express shipments?

A: You can check it on the STO International official website based on the STO order number.

Q: If there is a problem with international express delivery, how will your company inform and handle it?

A: Our company has a professional problem-solving team. For express parcels that have problems during the operation process, our company will notify you via SMS, phone, website background, etc. so that customers can handle them in a timely manner.

Development History

-In 2019, the Birmingham warehouse and distribution center in the UK was put into use on July 3; the New York warehouse and distribution center in the United States was put into use on July 10; and the Los Angeles warehouse and distribution center in the United States was put into use on July 15. So far, STO has upgraded from a single package import and export service business to a global warehouse and distribution comprehensive service business system.

-On August 1, 2019, STO Express International and Pos Malaysia Group signed a strategic cooperation agreement. The two parties will fully reach a common vision and goals in terms of how to create a faster, more stable, more transparent, more comprehensive and more customized system. They will also provide new comprehensive logistics solutions for global cross-border e-commerce platforms including Alibaba, eBay/OC, wish, etc. through a strategic cooperation model of joint branding, joint operations and joint marketing.

-On August 22, 2019, STO Express International and Nordic Post Group held a signing ceremony for a strategic cooperation agreement in Shanghai. The two parties will carry out in-depth cooperation in developing shared-brand commercial postal products for target markets and in two-way cross-border e-commerce logistics routes from China to Northern Europe and from Northern Europe to China.

-On September 5, 2019, the international online customer service function was launched, and the STO International Global Customer Service Center was initially established. In the future, STO International will closely rely on customer needs, improve service capabilities and quality, and win the trust of customers in the tide of "buying globally and selling globally".

-On September 24, 2019, STO Express held the kick-off meeting of the Cainiao International Export First-Kilometer Collection Project and a full-network project communication and exchange meeting. The Cainiao International Export First-Kilometer Collection Project will cover 27 provinces and 203 cities across the country, and the full-network delivery time to Cainiao's Hangzhou and Dongguan operation centers will be between 18 and 72 hours.

-On January 12, 2020, the STO International 2020 Global Network Conference was successfully held in Tonglu, Zhejiang. The conference reviewed and summarized the work in 2019, analyzed and judged the situation faced in 2020, further unified thoughts and understandings, clarified key work goals, and will vigorously promote overseas development and continuously improve the quality of international development.