Cyberport Overseas Warehouse provides cross-border e-commerce sellers with professional return receiving and warehousing, product testing and refurbishment, functional failure repair, return labeling and relabeling, and other overseas warehouse supporting services. About Cyberport Overseas Warehouse
Benefits of using Cyberport's overseas warehouses 1. Improve customer experience Perfect after-sales service brings customers a good shopping experience, comprehensively improves satisfaction and brand influence and increases profits. 2. Increase sales profits Effective after-sales solutions can increase product resale rates and convert losses into saleable assets. 3. Reduce operating costs Establishing a standard returns process can minimize communication costs and simplify operations in the supply chain. 4. Better control of risks Professional test reports and statistical tools analyze the real reasons for returns and help improve product quality and design. Cyberport Features 1. Professional talents The warehouse staff of Cyberport US Warehouse are all Chinese and have been selected through multiple levels of screening. They have the most advanced warehouse management capabilities and adopt scientifically designed warehouse operation procedures. There are multiple levels of inspection when goods enter and leave the warehouse. 2. Professional equipment The warehouse is constantly adding and updating various equipment, pursuing automated operations and reducing errors during manual picking. Service Advantages 1. 24-hour hotline Cyberport staff, whether account managers or customer service teams, provide sellers with 24-hour hotline service, follow up throughout the process, and solve every problem of the sellers. 2. Quick claims settlement In the event that a customer's goods are lost or damaged due to operational errors or negligence of the warehouse, Cyberport Warehouse will use a quick claims settlement method to pay the compensation to the customer within 48 hours. 3. Solve problems in a timely manner The long wait is a torment for every customer who is anxious to deal with the problem. Cyberport will upgrade the seller's problem in a timely manner, and the seller can also monitor every link and contact the person in charge of each stage. |
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