What is MUJI passport? MUJI passport Review, Features

MUJI passport is MUJI's online shopping app. Download the mobile MUJI passport app to shop online through the online mall. Quickly find nearby stores and retrieve product information. When customers shop or sign in at stores, their MUJI miles will continue to accumulate, and they will receive corresponding MUJI points for gift redemption.

Features

1. Minimalism

2. Promote environmental protection and respect nature

3. Pay attention to materials

Corporate Principles

1. Selection of raw materials

2. Improvement of process

3. Simplify packaging

Q&A

Q: Miles and points?

A: The MUJI miles you accumulate will generate corresponding MUJI points based on your membership level.

1. Earn MUJI miles by spending in physical stores (1 yuan = 1 mile).

• When checking out, please show the cashier your MUJI passport membership card barcode for scanning.
• Mileage is earned on the discounted amount for all discounted items. Delivery and installation fees are not eligible for mileage accrual.
• Miles will be shown on the next day of consumption.
• Use MUJI passport to sign in at physical stores to earn MUJI miles (1 sign in = 1 mile).
• You can sign in to each store once a day, and the maximum number of stores you can sign in to each day is 5.
• Only available in physical stores in mainland China. (Except MUJI HOTEL and MUJI Diner Beijing Wang)
• In the event of a return, the mileage for that purchase will be forfeited.

2. Earn MUJI miles (1 yuan = 1 mile) by spending in the official online mall.

• After shopping, the miles will be automatically recorded in the member account.
• For discounted products, mileage will be accumulated based on the discounted amount.
• Miles will be credited to your account 5 days after the order status is updated to completed upon confirmation of receipt.
• In the event of a return, the mileage earned will be forfeited.

Q：How to use points?

A: MUJI points can be used to redeem gifts. Go to the [Redeem Gifts] function on the side menu of MUJI passport and follow the steps to redeem. You can apply for gift redemption multiple times a day, but you can only apply for 5 redemptions of a single item (with the same barcode) within 7 days. Redeemable gifts are changed regularly.

Q: What is the validity period of the mileage?

A: Miles are valid from the date they are generated to December 31 of the calendar year.

Q: What is the validity period of the points?

A: Points are valid from the date they are generated until December 31 of the following year.

Q: Birthday discount

A: Go to the [My] function at the bottom of the MUJI passport navigation. Please complete the birthday setting 30 days before your birthday. You will be awarded 100 points in the month following your birthday month. You can earn 2 times the miles for spending in your birthday month. Your birthday cannot be changed once you log in. If your birthday month overlaps with other mileage doubling activities, the higher mileage will be accumulated.