What is Tongtu ERP & Tongtu ERP Review

"Tongtu" is a product of Aishang Online. It is a SAAS platform developed by Shenzhen Aishang Online Technology Co., Ltd. based on cloud computing to provide e-commerce online channels for small and medium-sized enterprises. In the future, it will integrate multiple platforms such as eBay, Amazon, DHgate, AliExpress, etc.

About Tongtu

At present, Tongtu ERP is a cloud platform that specializes in providing collaborative management services for cross-border e-commerce companies and individuals, and is deeply connected to mainstream trading websites such as Amazon, eBay, AliExpress, Wish and Lazada, as well as many logistics service companies. With excellent performance, security and stability, it can help sellers easily manage key e-commerce operations such as procurement, orders, delivery, warehousing, after-sales, statistics, etc. in a one-stop, intelligent and automated manner, thereby improving operational efficiency and reducing costs.

Main Features

1. Tongtu has completed the design and development of the entire process based on eBay in the early stage, and has product integrity. It subverts the design concept of traditional third-party management software and focuses on the integrity of the entire trade process.

Its services run through all processes of establishing product information, ordering, purchasing, warehousing, delivery, and customer service, achieving comprehensive digital tracking and electronic management. The rationalized process design of "Tongtu" improves trade efficiency, and through calculation, provides reasonable order consolidation, delivery and other services to reduce costs.

2. "Tongtu" focuses on supporting eBay sellers in international trade, while supporting multiple currencies, multiple accounts and multiple users, and can adjust management in a timely manner to provide appropriate solutions based on the actual needs of sellers.

3. Before using Tongtu, Tongtu software engineers will provide preliminary training so that users can get started more quickly. Users can also learn through Tongtu’s website before operating.

4. Tongtu also provides customized services. According to the actual needs of customers, we create customer-specific third-party management software and deploy it independently.

5. Tongtu's listing marketing platform supports automated publishing on multiple platforms such as eBay, AliExpress, and Wish, and can realize multi-platform publishing and scheduled publishing of a set of product information. Tongtu ERP and listing marketing platform contribute to the front-end publishing marketing and back-end management improvement of cross-border e-commerce sellers in terms of software.

Supported Platforms

Amazon, eBay, Aliexpress, Wish, Lazada, JD.com, Cdiscount, Shopee, Shopify, Walmart, Jjoom, Alibaba, DHgate.com, Fengmai.com, mercado, libre, Newegg.

Key Features

1. Product management : unified, flexible, easy to manage database

Import and export Excel files;

·Batch delete and modify products;

·Bulk custom product labels and SKU aliases;

Support bundling, assembly and multi-attribute products;

Import product images in batches;

·Customized management of packaging materials and bilingual customs declaration documents;

·Automatic synchronization of product information in Tongtu Listing;

Migrate product information from friendly business systems.

2. Order management : automatic order rules make order processing simple

Automatically download orders from various platforms, support custom order import and manual order creation;

·Automatically process or manually review orders through seller-defined order rules. Allow order splitting and merging;

Intelligently identify multiple orders from the same buyer;

·Reminder of remaining delivery time, automatic batch marking of delivery, and support for virtual delivery.

3. Procurement management : Procurement suggestions, accurate stocking quantity, and making funds "live"

Intelligently calculate the purchase inventory quantity based on the seller's product sales and custom formula;

·Establish a purchase plan, automatically generate purchase orders by supplier, and track the arrival of goods;

Support local warehouses, overseas warehouses, third-party warehouses, and FBA warehouses;

·Batch input of local logistics tracking numbers;

Batch export of purchase orders;

·Allow entry of purchase order serial numbers from Taobao, 1688, etc.;

·Support payment settlement by payable, actual payment, batch payment and other methods.

4. Receiving and quality inspection : Quality inspection, one more process, one more guarantee

· Allowing goods to be received in batches, and quality inspection or exemption from inspection after receiving goods;

Quality inspection processes can be added or removed as needed;

·Product labels can be printed in batches when receiving goods, and the receiving operation supports task assignment by employee.

5. Financial management : purchase settlement, cost accounting, clear at a glance

· Make payments in batches or apply for payments based on the arrival of goods;

Support prepayment and multiple payments;

Paid purchase orders can be marked in batches, and the expenditure items and freight costs of commodity purchases can be counted and included in the cost for accounting.

6. Delivery management : efficient and orderly delivery

·Receive orders and distribute them intelligently. Automatically enter the waiting state for delivery, and only mechanical delivery is required;

· Deeply connect with hundreds of logistics providers, automatically obtain tracking numbers, and upload package information;

The function of issuing orders upon seeing the goods makes sorting, packaging and label printing more efficient, with an error rate of less than one in 100,000;

You can verify the package by scanning the package number, tracking number or logistics provider processing number;

After delivery is executed, a delivery list for the day is automatically generated for easy statistical management.

7. Warehouse management : Accurately control various warehouses and perfectly solve overseas warehouse transit and stocking

·Support multiple types of warehouses including self-operated, overseas, and third-party managed warehouses;

Complete functions of warehousing, transfer, transit, opening account and faulty product management, providing average cost accounting function for each link of warehousing.

8. Customer service management : customer service plus after-sales service, we will deal with any challenge.

·Unique automated email collaborative processing system;

Bulk email marketing;

·Task assignment;

·Complete refund, return and resale process;

·Handle internal messages, disputes, reviews and best offers online;

Support custom reply templates.

9. Authority management : rigorous, safe and reliable in every link

Based on the design principle of separate authentication of operations and data, create custom roles and assign users to roles;

The operation records can be traced back to each user’s operation behavior, and data authentication can safely protect accounts, warehouses, suppliers and other resources.

10. Statistical reports : The report 2.0 has been fully upgraded to easily handle financial statistics and data analysis.

Company Introduction

Shenzhen AiShang Online Technology Co., Ltd. is a software service provider established in 2010, focusing on e-commerce solutions for domestic cross-border e-commerce. AiShang has always been adhering to the business philosophy of "win-win with users" and providing stable and high-quality services to nearly tens of thousands of merchants. At present, the main software products with independent intellectual property rights are: Tongtu ERP, Tongtu Listing and Tongtu Logistics Platform.