What is Feedbackwhiz

Feedbackwhiz is an Amazon ERP software that helps Amazon sellers boost business growth, fix feedback, improve product reviews, and automate high-volume emails.

Function

1. Order Management

All orders, buyer data and order metrics can be synchronized and integrated in one place, allowing sellers to focus on developing their business;

2. Product Reviews

Sellers can use this tool to organize, view and group all product reviews;

When receiving negative feedback, the seller will receive an email notification immediately so that the seller can respond and resolve the issue in time;

·Analyze when buyers post negative reviews and instantly match order information with buyer names;

3. Feedback Management

Create custom emails and fully configured campaigns that prioritize urgent negative feedback to resolve buyer dissatisfaction and maintain a good reputation with minimal effort;

4. Automatically send emails

Provides a live email preview editor to create effective custom email templates with custom variables, emojis, GIF animations, file attachments, custom HTML, etc.

Improve conversions by tracking email clicks and opens, and use A/B testing to send the right message at the right time.

Send different versions of your campaign to different audience segments and find out which message works best.

Supported Sites

Amazon US, Canada, UK, Spain, Italy, Germany, France

cost

30-day free trial, after which the charging standards will vary depending on the package content:

Starter: $14.99/month;

Basic: $29.99/month;

Professional: $59.99/month;

Premium: $99.99/month;

Ultimate: $199.99/mo.

FAQ

Q: Do I need to download software to use Feedbackwhiz?

A: No downloading required, FeedbackWhiz is a web-based software that sellers can use directly through a web browser.

Q: What devices or browsers does Feedbackwhiz support?

A: Feedbackwhiz works with all browsers like Safari, IE, Chrome, Mozilla Firefox, etc. Feedbackwhiz is also compatible with any mobile device, tablet or PC capable of running a web browser.

Q: Can Feedbackwhiz be used with other third-party MWS software?

A: Yes, you can, but it is not recommended for sellers to run multiple email services as this may result in duplicate emails being sent to buyers.

Q: I sell products on multiple sites. Do I need to log in multiple times with multiple accounts?

A: Sellers only need to log in once. To switch between sites, just click the site logo on the top menu bar, and you will be instantly switched to the data of the other site.

Q: How often are order information, seller feedback, and product reviews updated?

A: Order information is updated every 15 minutes, feedback and return information is updated every 30 minutes, and product reviews are updated every 4 hours.

Q: What types of data does Feedbackwhiz provide?

A: FeedbackWhiz tracks your returning buyers, best-selling products, frequent customers, email campaign statistics, email click and open rates, and more.