What is ESW? ESW Review, Features

ESW is a leading global direct-to-consumer (DTC) e-commerce company that helps the world's most popular brands and retailers make end-to-end global shopping better, safer, simpler and faster.

About ESW

• ESW is a company of Asendia Group, a joint venture between La Poste and Swiss Post. Headquartered in Dublin, Ireland, it has global offices in the United States, the United Kingdom, France, Italy, Hong Kong and Singapore.
• From compliance, data security, fraud protection, taxes and duties to demand generation, checkout, delivery, returns and customer service, ESW combines powerful technology with the intelligence of its employees to cover the entire shopper journey in 200 markets, providing consumers with 100% carbon neutral shipping services.

ESW Solutions

1. SYMPHONY

• SYMPHONY is a complete enterprise DTC solution, from the design and build of the client’s branded online store, to the day-to-day operational management of the transaction environment.
• Starting with a simple product feed, SYMPHONY is a one-stop shop for clients’ entire DTC channel, whether domestic, international or both, allowing clients to focus on innovation and brand building.
• SYMPHONY combines all components of the modern e-commerce journey into one unified, best-in-class experience, enabling brands to outsource some or all of their DTC e-commerce channels.

2. FLUENCY ENTERPRISE

• FLUENCY ENTERPRISE is the proven cross-border DTC solution chosen by the world’s most loved brands to power their global e-commerce.
• FLUENCY ENTERPRISE includes a full suite of DTC localization, conversion optimization, omnichannel and logistics capabilities that help brands sell cross-border from their existing online stores, removing friction across the entire e-commerce value chain, from sourcing to order and delivery to post-purchase. Shoppers can interact and transact with their favorite brands, with a familiar domestic equivalent experience, no matter where they live.

3. FLUENCY EXPRESS

• FLUENCY EXPRESS is at the core of driving DTC cross-border localization and global trade. With FLUENCY EXPRESS, customers' brands can provide optimized shopping experiences in multiple markets in just six weeks.
• Speed ​​to market is the focus of FLUENCY EXPRESS solutions. With light-touch integration, clients can open their catalogs to the world, provide shoppers with a familiar, localized shopping experience, and drive conversions for their brands.

4. VELOCITY

• By working with some of the world’s most beloved brands, ESW has built unparalleled expertise in understanding what drives growth in the DTC channel.
• VELOCITY incorporates all of this knowledge into shopper experience and performance marketing services that guide clients on their DTC journey, ensuring no effort is left unturned to maximize their clients’ DTC opportunities.

5. ESW OMNICHANNEL

• ESW OMNICHANNEL supports the next generation of global DTC commerce, combining online and offline to deliver branded experiences and total convenience.
• ESW provides its clients with a suite of global DTC omnichannel capabilities focused on optimizing the use of inventory locations across a multi-party ecosystem, including local franchises, mixed-ownership digital channels and local stores.