2xist is an online sales website focusing on men's underwear.
About 2xist
FAQ Q: What if I forget my password? A: First: Don't panic. Second: Visit our login page and follow the prompts to reset. Q: What should I do if I received a damaged item? A: First, we're sorry to hear that your order arrived in poor condition! In the unlikely event that you received a damaged or incorrect item, please notify us immediately. We will work with you to arrange a return, exchange, refund, or credit. Damaged items must be reported within 7 days of receipt. All damages should be reported to [email protected]. Please be sure to include your order number. Q: How do I start a return? A: To initiate a return for a purchase made less than 30 days ago, go to the Returns page. Enter the order number and email used when you originally placed your order. Follow the steps to submit your return request. If eligible, you should receive a prepaid USPS return shipping label to print via email or download directly. Package the items you wish to return, making sure all original labels and sanitary protection are in place. |
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