E-Com is a success hub for high-value emerging brands who want to own their own space on Amazon and increase annual sales by 1000% or more.
About E-Com
Find out how we can help your brand increase the percentage of your SKUs sold through online marketplaces – schedule your private demonstration to see if Ecom Solutions is the right distribution partner for your brand.
Amazon is an almost limitless marketplace. You can unlock your brand’s true potential to rank #1 in your niche by making just a few small “tweaks”
Almost everyone who has ever thought about selling a product — let alone building a brand — sees Amazon as a potential gold mine of endless sales and growing revenue.
But for many, the rewards are barely worth the headache.
Their sales were enough to justify staying on Amazon, but not enough to make up for the loss of revenue and the sometimes seemingly endless obstacles that would have otherwise required an entire team to manage everything and make Amazon a brand profit center.
Frequently Asked Questions about E-Com
Q: We don’t like Amazon because they don’t pay us on time and they bully us on price. What makes this different?
A: This is a concern we have been hearing from brands that have a history of selling products to Amazon as a retailer. As a brand owner, you do not need to sell to Amazon to sell on Amazon.
In fact, Amazon would prefer you to sell directly to their customers because they don’t have to manage these products themselves. That’s the beauty of Amazon’s marketplace, as they have over 112 million (and growing) Amazon Prime members who buy products almost every day.
Q: How will you ensure your retail network does not undercut prices and violate MAP?
A: All you need to do is sell the product to the end consumer and that is where we can help you do that.
We take MAP seriously and have invested heavily in our ability to manage it for you. Our technology allows us to monitor every seller in our network. This includes monitoring the price at which they sell your products.
If we discover that any of our sales network is in violation of MAP, we will first warn them, and if they continue to violate MAP, we will remove their ability to purchase your brand's products.
Q: What if we don’t want to sell on Amazon and go direct to consumer?
A: We know the Amazon platform as well as anyone in the world because we have been sellers on the platform. We can help you register your brand and put it behind the gate to eliminate unauthorized sellers from even being able to sell your products unless they get your permission or buy through an authorized reseller of your product.
We will help you manage the entire process, and if we are able to become the exclusive reseller on the Amazon marketplace, it will be virtually impossible for unauthorized sellers to gain access to sell your branded products.
Q: Where is your warehouse?
A: We are located in Jacksonville, Florida, right off the I95 Interstate exit. Our warehouse is set up to receive your shipments and prepare them to be sent to the Amazon Fulfillment Network, which in turn handles fulfillment to the end customer.
Q: What kind of marketing support do you provide?
A: If you choose to work with us as a direct-to-consumer partner, we will take care of everything from registering your brand, building your storefront, optimizing your images, and optimizing your titles and descriptions. In addition, as we optimize your listings, we can also help manage pay-per-click campaigns to help drive sales of your newly optimized products.
Q: What is the background of your company?
A: In 2013, we started as a seller on the Amazon marketplace, using brick-and-mortar retailers as our fulfillment system.
Over the years we have invested heavily in technology to build better relationships with brands first. Through our technology we have a one-of-a-kind process for identifying hot selling products in nearly any niche you can imagine.
In addition to technology, our team has over 100 years of combined experience and are experts in policy and how to maintain healthy account metrics on the platform. At this point, there really is nothing we haven’t seen on Amazon and know we will be an excellent partner for you, whether we are operating your store for you or we are acting as a distribution partner.
Q: Do you provide real-time reporting?
A: We do have some "near real-time" reporting of sales through our network.
As we work together, we can create additional reports with you as needed.
Q: Is your company responsive to customer questions?
A: We continue to provide consistent and reliable fulfillment services, which are built on our customer-centric account management. Under this framework, each account is assigned a dedicated account service team consisting of at least two people.
Each team is led by a Project Manager who is the primary liaison between Ecom Solutions and the client's Project Coordinator. In addition, each team is supported by the entire Ecom Solutions organization. This allows each project to be effectively managed by a Project Manager but supervised and handled by our support team and ensures a reliable and responsive service.
