Cahoot 's next-generation fulfillment platform enables high-performing merchants to fulfill orders for other sellers.
About Cahoot
Cahoot is a team of rebels rewriting the rules of fulfillment. Who dream of better solutions to survive and thrive in the new retail world of e-commerce. We are working tirelessly to imagine and build a new future of order fulfillment the world has never seen, and so are our network members. They see things differently, just like us. They are the true innovators and change agents driving e-commerce forward.
The company's revolutionary order fulfillment and shipping optimization reduces the distance packages need to travel, enabling merchants to choose ground shipping while delivering orders faster. Ground shipping produces 85% less CO2 emissions and costs up to 50% less than air shipping, so whenever we optimize your orders, it's a win-win for the planet and you.
Cahoot's Culture
At Cahoot, we're a group of rebels writing new rules for fulfillment. We need you to make our dream a reality. The more these values sound like you and the people you want to work with, the more likely you'll thrive at Cahoot.
FAQ
Q: How does Cahoot work?
A: You join hundreds of highly rated merchants and 3PLs working together to fulfill e-commerce orders. Merchants can work with Cahoot in two ways, (1) peer-to-peer fulfillment and (2) outsourced fulfillment. In peer-to-peer fulfillment, you distribute your inventory to other sellers' warehouses across the country. In exchange for other sellers storing and shipping your goods, you have the option to do the same for orders within the network. Thus, you offset any storage and order fulfillment costs. Now you can offer free 1-day or 2-day shipping and let the network ship your goods cheaper and faster.
Alternatively, with outsourced fulfillment, you can place your inventory in Cahoot’s vast network of warehouses and have us fulfill your orders. This is a great option for merchants to offer 1-day and 2-day delivery nationwide without having to operate their own warehouses.
Q: Can I use the Cahoot Network for Seller-Fulfilled Prime orders?
A: Yes, Cahoot's fulfillment network is fully integrated with Buy Shipping by Amazon to comply with Amazon's Terms of Service. Many of our customers have successfully increased sales by enabling Seller Fulfilled Prime (SFP) regions that they were previously unable to serve.
Q: What is a Cahoot certified warehouse?
A: Every fulfillment warehouse in our network is Cahoot certified, which means each warehouse goes through a rigorous vetting process and inspections to ensure excellent storage practices and picking and packing standards. This ensures that all of your orders are fulfilled accurately and on time, every time. Because only high-performing order fulfillment warehouses can become part of the network.
Q: What should I do if my shipment is lost or damaged?
A: You should file a claim with your carrier. Typically, national carriers like UPS and FedEx provide shipping insurance up to $100 by default on packages, but the value can vary.
Q: Can I purchase additional shipping insurance?
A: Yes, please share your requirements for any additional carrier services such as insurance, delivery confirmation, signature confirmation, etc. with Cahoot Support and they will be added to your label accordingly.