What is Simple2Ship? Simple2Ship Review, Features

What is Simple2Ship? Simple2Ship Review, Features

Simple2Ship is an e-commerce shipping solutions company that provides an easy way to save money by offering competitive rates on shipping services.

About Simple2Ship

  • Simple2Ship operates globally through support offices in London and Hong Kong, but each country operates completely independently, acknowledging local market needs but applying our Simple2Ship global concept in a cost-effective and simple manner.
  • The concept has been proven in many key markets around the world, but Simple2Ship, with a focus on small businesses, wanted to take the concept to the next level and developed a web experience with an intelligent online shipping platform that caters to a variety of shipping options.

Simple2Ship's Services

  • Simple2Ship offers effective customer service and a friendly approach to resolving common issues, providing you with all the information you need to know before you book a collection, and our team is available to help when needed.
  • At S2S, we want to provide you with the best pricing, customer service, and shipping solutions.
  • By understanding your shipping profile in detail, we build shipping solutions with our approved world-class carriers to solve your shipping needs, allowing you to focus on your business.

FAQ

Q: Who is SIMPLE2SHIP?

A: Take a look at our About Us section, we are a group of logistics people with many years of experience in the courier and parcel industry, who are passionate about supporting small businesses to manage their logistics costs in the most efficient way.

Q: Is there a minimum number of shipments I need to send?

A: No, just one shipment is enough, our shipping portal will help you do it easily

Q: How do I pay for the service?

A: One of the things we arrange during your registration is the best and most efficient way for both parties to arrange payment. We accept credit/debit cards and other relevant payment methods based on local needs.

Q: What is the maximum size allowed for a package?

A: We offer multiple carrier services, all with different weight and size restrictions. Our quote and booking system is so advanced that it intuitively knows which service to offer you when you submit the weight and dimensions of your package. If a carrier we advertise is not shown, it means they cannot ship your item due to size or weight.

Q: How long does it take for delivery?

A: We use many different carriers, each with different services and different service levels. You will be informed of the transit time when you complete the "Add Shipment" process and calculate the price.

Q: What if there is no one to receive the goods?

A: The designated carrier promises to deliver the goods to the address specified on the dispatch document, not to a specific person. If no one is present at that address, the carrier will attempt to deliver it to a neighbor or return the item to the delivery warehouse. If this happens, a customer contact card should be left at the designated address informing the recipient where to pick up the goods or to reschedule another delivery time.

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