What is Ruston? Ruston Review, Features

Heilongjiang Ruston International Logistics Co. , Ltd. (Ruston) was established in 2013. It is a comprehensive digital trade service provider for Russian-speaking countries jointly created by Sino-Russian trade, logistics experts, e-commerce experts, and well-known express delivery companies. Ruston takes Russian-speaking countries as its starting point and deploys global markets. Its business includes four major sectors: logistics warehousing services, supply chain trade services, supply chain financial services, and B2b e-commerce distribution services. It has gradually built a comprehensive digital trade service platform for Russian-speaking countries. Ruston aims to help Chinese local manufacturers and brand owners quickly enter and occupy the Russian market as the new Russian economy emerges.

About Russian Express

In 2015, E-Speed ​​was selected as the annual e-commerce demonstration enterprise by the Ministry of Commerce.

Facing the huge market of Russian-speaking countries, Russia Express will maintain high-speed sustainable growth in the next three years, and strive to become China's largest cross-border service provider for Russian-speaking countries and a unicorn in the cross-border e-commerce industry with Russia.

Products and Services

1. Russian Airlines Small Package

(1) Product Introduction: This product is a cooperative project between Heilongjiang Esutong Company and Alibaba AliExpress. It is specially established for e-commerce companies on the AliExpress platform and is the "cooperative logistics" of the AliExpress platform. It is a small package air line service that meets the logistics needs of cross-border e-commerce customers. It has a fast and stable channel effect and provides full-process logistics tracking services.

(2) Advantages: economical and affordable; can be mailed to a wide range of areas; fast delivery time, reaching the entire Russian territory in about 16-35 days; can be tracked throughout the process.

2. B2B commercial package

(1) Product introduction: Russia Express B2B commercial package products are large package product mailing services to Russia launched by Russia Express for small and medium-sized brand owners, manufacturers and wholesalers. The mailable products cover a wide range of categories and adopt a special transportation method combining water and land. It has the characteristics of low price, safety and stability, ensuring that the packages are delivered to Russia in the most economical and efficient way. The overseas delivery link is fully undertaken by Russian Post, and the delivery range can cover the entire territory of Russia.

(2) The operation process is as follows:

3. Small parcels to Russia

(1) Product introduction: Russian Express's cross-border e-commerce logistics to Russia is a dedicated air logistics service to Russia for small parcels weighing less than 2 kg. It uses a full-cargo charter flight from Harbin to Yekaterinburg or Novosibirsk, and is handed over to the Russian Post for last-mile delivery. It has the characteristics of high timeliness, stable channels, and economic benefits. At present, it has formed more than 6,000 collection points, with high-level collection warehouses in Harbin, Guangzhou, Shenzhen, Shanghai, Yiwu, etc. The advanced logistics warehousing management system is the first in the industry to realize real-time information tracking from collection to delivery. Russian Express not only provides high-quality logistics services to more than 100,000 cross-border e-commerce companies to Russia, but is also the main service provider to Russia for platforms such as AliExpress, Cainiao, JD.com, Vipshop, and Global Easybuy.

(2) The operation process is as follows:

4. North American Logistics

(1) Product Introduction: The Russian Express to the United States Express Line is established by Heilongjiang Russian Express International Logistics Co., Ltd. using its own network and logistics advantages to integrate high-quality logistics resources to establish international express (small packages) and international logistics (large packages) services from China to the United States. Personal belongings, e-commerce products, etc. can be transported from China to the United States by air or sea, and handed over to local express companies in the United States for subsequent transfer on the same day after customs clearance. Customers can check the transportation track of each batch of goods on the website. It has the characteristics of fast timeliness, low price, and provision of domestic and foreign double-clearance tax-inclusive services.

(2) The operation process is as follows:

5. Overseas warehousing and distribution

(1) Product introduction: Russia Express Overseas Warehouse is the first legal, formal, and large overseas warehouse for Chinese cross-border e-commerce in Russia. It is also the largest overseas warehouse for e-commerce in China with order fulfillment system functions. The overseas warehouse covers an area of ​​30,000 square meters and has settled in thousands of Chinese brand products. Overseas services include: information processing, cargo collection, first-leg transportation, customs clearance services, overseas warehouse order fulfillment, local landing matching, local customer service, return and exchange services, cash on delivery services, etc., and connects with Russia's local delivery networks such as SPSR, Russian Post, DPD, etc., to achieve seamless coverage of the entire territory of Russia. This is also the only overseas warehouse that has signed service contracts with AliExpress, Cainiao, JD.com, Vipshop, Global Easy Shopping and other platforms.

(2) The operation process is as follows:

6. Russian Express Supply Chain Services

(1) Product introduction: Esutong Supply Chain provides door-to-door full-process trade services for Chinese brands and manufacturers to enter the Russian market; services include domestic cargo collection, export customs declaration, cross-border transportation, import customs clearance, overseas warehousing, distribution, financial services and product after-sales services. Customers sign international trade agreements directly with Esutong Russia. Esutong coordinates domestic cargo collection and cross-border transportation and acts as an agent for customers to declare exports to the Chinese Customs. Esutong Russia, as the importer of the trade contract, declares imports to Russia and advances import taxes and fees, and transfers products to overseas warehouses after customs clearance.

(2) The operation process is as follows:

7. Commercial factoring services

(1) Product introduction: Heilongjiang Hongsheng Commercial Factoring Co., Ltd., a subsidiary of Russia Express, is the first commercial factoring company in Heilongjiang. It is a professional commercial factoring service platform established by Russia Express to meet the supply chain financial service needs of enterprises exporting to Russia. It provides trade financing, settlement of accounts receivable, management and collection, sales sub-account (classification) account management, non-commercial bad debt guarantee related to the company's business, customer credit investigation and evaluation, commercial factoring related consulting and other services in the form of transfer of receivables. The company provides financing services to customers based on the sales contract and the receipt provided by Russia Express Supply Chain, so that customers can receive part of the payment immediately after delivery in China, thereby accelerating the efficiency of capital turnover.

(2) The operation process is as follows:

8. B2B e-commerce distribution

(1) Product introduction: Russia's preferred B2B e-commerce distribution mainly provides online and offline distribution services for Russian local B2B. Online service: China operator of Yandex.market, Russia's largest C2C platform; offline service: Establishing Russian offline distribution channels through offline promotion, and providing one-stop B2B promotion and distribution solutions for brand owners focusing on export trade in Russian-speaking countries. Russia's preferred B2B e-commerce distribution will assist customers in brand building and expanding sales channels in the Russian market. By combining with the trade service model, it can lower the threshold for customers to open up cross-border markets and improve operational efficiency, effectively reduce or avoid foreign trade risks, and improve the control of branded goods in the Russian market. It is an upgrade of traditional foreign trade models such as agents and channels.

(2) The operation process is as follows:

Advantages

1. Company advantages

(1) Innovative model: The company has the most complete cross-border distribution industry chain layout with Russia, covering four major sectors: cross-border logistics + supply chain trade services + supply chain financial services + B2B e-commerce distribution. It is China's comprehensive digital trade service provider for Russian-speaking countries.

(2) Brand advantage: "Russian Express" is recognized as the top brand of cross-border e-commerce services in the industry.

(3) Team advantages: The team has over 10 years of experience in Russian trade logistics and has domestic, overseas and local social resources.

(4) Channel advantages: We have well-known e-commerce clients including Alibaba, JD.com, Vipshop, ROMOSS, and Global Easybuy, and we are the designated underwriter in Russia for many Chinese manufacturing and brand companies.

2. Resource advantages

(1) We have many years of experience in cross-border logistics with Russia and only serve the Russian market.

(2) Harbin-Yekaterinburg China-Russia cross-border e-commerce air transport has higher timeliness.

(3) So far, it is the only cross-border e-commerce service agency serving Russia that has been launched on Alibaba Global AliExpress.

(4) Cooperate with well-known domestic express delivery companies to provide more convenient door-to-door collection services.

(5) Full cargo track query to ensure seamless tracking that is visible, transparent, and seamless throughout the entire process.

(6) A 60-person professional customer service team (the only cross-border logistics company to Russia with a professional customer service team) provides customers with considerate services.

(7) Rich product styles provide customers with more choices.

(8) It has the first dedicated border warehouse for e-commerce with Russia in China: Ruston Cloud Warehouse-Harbin Warehouse, and will gradually improve the warehousing models such as border warehouses and overseas warehouses in other regions to establish an integrated platform for the entire supply chain of e-commerce with Russia.

Corporate Culture

·Vision: To become China's largest e-commerce company serving Russia.

·Purpose: Consider customer needs and achieve customer ultimate goals with mature logistics network and flexible operation plan; aggregate customer word-of-mouth resources and create brand prestige; enjoy a happy culture in busy work; win dignity for the company in an industry with many strong competitors; witness the value of wisdom among skeptical customers.

·Spirit: Pragmatism: Be down-to-earth and take one step at a time to provide the best service to the public; Innovation: Keep pace with the times, forge ahead with determination, follow the pace of the world, and strive to create a first-class enterprise; Efficiency: Time is money, strive to solve customer problems in the shortest time; Unity: Unity is strength, hold together, work together, and condense the strength of all employees to maximize the effectiveness.

Slogan: Focus on China and Russia, achieve great success.

FAQ

Q: Can the goods be delivered to the whole territory of Russia? What is the method of picking up the goods? In what form can the goods be picked up?

A: It can be delivered to all parts of Russia. The delivery method is that the customer picks up the goods at the post office. The post office will issue a delivery notice to the customer, and the customer will pick up the goods at the post office with the notice.

Q: If the customer fails to pick up the goods, who is responsible?

A: If the customer fails to pick up the goods, the buyer is responsible and we do not bear any responsibility. (Note: We have delivered the goods to the destination, and it is considered to be delivered at the destination, so if the customer does not pick up the goods, we are not responsible)

Q: How can I understand the progress of cargo transportation?

A: Hello! You can check the cargo tracking information under Track Query on the Russian Express homepage. Enter your bill number and click the query button to view the cargo transportation progress.

Q: What will happen if the goods fail security inspection? How long does it take?

A: Goods that are seriously in violation of regulations will be detained and destroyed by the post office. General contraband will be returned to the customer, and the returned goods will be returned uniformly from the warehouse. Time limit: It takes about 10 working days (14 days) to return by express delivery, and about 15 working days (21 days) by land transportation. The handling fee will not be refunded, only the shipping fee will be refunded.

Q: How to place an order online?

A: Customers place orders through the AliExpress platform and choose our Russian Express channel. When the customer's goods are less than 10 pieces, they will be delivered by the customer or delivered to our warehouse by express delivery. When the goods are more than 10 pieces, we will collect them at the customer's door. Operation: When filling in the order, please read each column carefully and fill it in carefully. The marked columns are required. The accuracy of each column of information is directly related to the fast delivery of your goods.