EcoFlow Zhenghao is a developer of smart home energy storage products, affiliated to Shenzhen Zhenghao Innovation Technology Co., Ltd.
About EcoFlow
In 2017, EcoFlow was founded by a team of battery engineers. We hope to provide the world with a sustainable and renewable way to use electricity and focus on the new ecology of future electricity use. Today, EcoFlow has become a global industry leader in mobile energy storage and clean energy technology with its industry-leading portable power solutions, solar energy technology and the world's first smart home ecosystem.
EcoFlow's Mission
Since the first day of our founding, our mission has been to open up a new future for individuals, families and society through continuous innovation of products. We also hope to contribute to the creation of a new electricity ecology by creating the most innovative and environmentally friendly power solutions.
EcoFlow FAQ
Q: There is no response when turning on the computer and the screen is dark?
A: Check whether the communication line is connected normally and meets the connection standards. Please use the communication line that comes with the product.
Q: How to clean the smart distribution box?
A: Use a dry, soft and clean cloth or tissue to wipe off the dust, dirt or water on this product.
Q: How to store the smart distribution box?
A: Before storing, please turn off the power of the product and store it in a dry and well-ventilated indoor environment. Do not place this product near water or heat sources.
Q: How to maintain and service the smart distribution box?
A: 1. It is recommended to use or store this product in an environment of -25°C to 60°C, away from water, heat sources, and other metal objects.
2. For safety reasons, do not store this product in an environment above 45°C or below 0°C for a long time.
Q: How to clean the smart control five-in-one charger and inverter?
A: Use a dry, soft and clean cloth or tissue to wipe off dust, dirt or water on this product.